身分認證失敗原因支援：查找關於身分認證失敗原因的解答、指南與幫助 | MEXC 幫助中心

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身分認證失敗原因

<div data-page-id="AYPZdkwc6oLjWQxgymfu3aGssnf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PAz5dCoZbooSQ3xgiObui335sjg"><span style="font-size: 16px;">在 MEXC 平台進行實名認證（KYC）時，部分用戶可能會遇到認證失敗的情況。本文將幫助您瞭解如何查看認證結果、分析失敗原因，並指導您順利完成重新認證。</span></div><div class="ace-line ace-line old-record-id-EeqodoMCIo4jkExNbo9ul5Xcs4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MWGsdztK8ozIJOxObe0ucDQqs5c"><strong>1. 如何查看 KYC 認證結果</strong></h2><div class="ace-line ace-line old-record-id-ImlddwamkoK8qVxLQ9butkKpsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TcIrdAf17oyYscxDDl2uyX3tsLe"><span style="font-size: 16px;">當您提交 KYC 身分認證後，MEXC 會透過電子郵件發送認證結果通知。您可以透過以下兩種方式查看審核狀態：</span></div><div class="ace-line ace-line old-record-id-KXQcdxrBgojrEixheD4uJzbts0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-StcPduM2ZoH2OmxwUgyu9VeQsZg"><strong style="font-size: 16px;">方式一：查看郵件通知</strong></div><div class="ace-line ace-line old-record-id-MAS1dWL40oUP4BxhcXoujnVfssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdPCdC5x5oxqXNxefbXuwG0cseg"><span style="font-size: 16px;">登錄您註冊 MEXC 帳戶時使用的郵箱，查找來自 MEXC 的認證結果郵件，郵件中會說明審核未通過的具體原因。</span></div><div class="ace-line ace-line old-record-id-Kquud5HtXoVrxcxLZqkuTWaVsBb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2ced0b6-47a3-482c-8e01-258ea716fb25","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYTKJbjJvooX6GIxBEaruKuR5sff%2F%3Fpreview_type%3D16","file_token":"YTKJbjJvooX6GIxBEaruKuR5sff","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-Tt49dIhtvo7dZHxbel3urn8uszf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120732939ObktP4sUJLtpHG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVHQ0OWRJaHR2bzdkWkh4YmVsM3Vybjh1c3pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YTKJbjJvooX6GIxBEaruKuR5sff/?mount_node_token=Tt49dIhtvo7dZHxbel3urn8uszf&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://YTKJbjJvooX6GIxBEaruKuR5sff" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-LQwIdCSGroqIxYxNKjYuxqLVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9ZodF7jRohlRxx76nqugIYEsxd"><strong style="font-size: 16px;">方式二：查看平台認證頁面</strong></div><div class="ace-line ace-line old-record-id-XtFWd9y1zoWzoux7GOIuO3hWsNf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H5bNd33UZoPwNBxx6KDubD0Ms0e"><span style="font-size: 16px;">直接登錄 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，訪問<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證頁面</a>即可查看當前的 KYC 認證狀態及失敗原因。</span></div><div class="ace-line ace-line old-record-id-NTe1dlOiDozkANxQYTiu7RpUsUb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c691976-386b-4747-9f54-99c3cc3c0a90","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGHEbiMotokbZZxjQchuoj3Csce%2F%3Fpreview_type%3D16","file_token":"YGHEbiMotokbZZxjQchuoj3Csce","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-JxpjdhJJnoBzsLxSOVju9pVus0e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733178kpyndjy7xaP8ou.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnhwamRoSkpub0J6c0x4U09WanU5cFZ1czBlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGHEbiMotokbZZxjQchuoj3Csce/?mount_node_token=JxpjdhJJnoBzsLxSOVju9pVus0e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://YGHEbiMotokbZZxjQchuoj3Csce" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XmyudvgYXobngSxMeDCu3m6Jsbb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OpcWdYOULorutexEyjIu6tNYssg"><strong>2. KYC 認證失敗的常見原因</strong></h2><div class="ace-line ace-line old-record-id-J0NCdU5H1oTK8xxW7NAurXn5sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDxXdPJgCoI0KPxLPLBurLGpsWc"><span style="font-size: 16px;">KYC 認證失敗通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JBE6dCBObo1jlGxICfkuolQJs4d" data-list="bullet"><div><span style="font-size: 16px;">證件照片模糊或信息無法識別</span></div></li><li class="ace-line ace-line old-record-id-K9b1dThDCo8zvGx8rDCuNXUbsRc" data-list="bullet"><div><span style="font-size: 16px;">證件信息顯示不完整（如姓名、證件號碼被遮擋）</span></div></li><li class="ace-line ace-line old-record-id-VG4rdFF5KoXDmgxGtenuhG1esGe" data-list="bullet"><div><span style="font-size: 16px;">證件已過期或不在有效期內</span></div></li><li class="ace-line ace-line old-record-id-G0Ymddz4zoXaLGxjT3euVluusxW" data-list="bullet"><div><span style="font-size: 16px;">該證件已綁定的帳號數量達到上限</span></div></li><li class="ace-line ace-line old-record-id-VWx6dD8dqoHU9nxBifsuTJQMske" data-list="bullet"><div><span style="font-size: 16px;">上傳了屏幕截圖或複印件，而非證件原件照片</span></div></li><li class="ace-line ace-line old-record-id-N3ycddygyox2YDxFr7FuAsnfseg" data-list="bullet"><div><span style="font-size: 16px;">初級認證與高級認證填寫的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-CMtHdc8TNoT6ZqxIQssug0M5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ONzFdr7u2olj7zx8ANFu3v59sdd"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因分析及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-D2chdzANMoy27lxVKC5uhhYos5g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qr3wdASCgoZzdBxkAKNuzIRUsUc"><strong>3. 如何重新提交 KYC 認證</strong></h2><div class="ace-line ace-line old-record-id-QEjSdDE7nob2gmxdvhUujImBs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NVJEdEfsLoCWfwx7gt9uibUes4f"><span style="font-size: 16px;">在準備再次提交認證前，請先仔細閱讀失敗原因並準備好符合要求的證件。同時，請確保您的設備相機正常運作，並選擇光線充足的環境進行拍攝。</span></div><div class="ace-line ace-line old-record-id-UNyRdNnyFoe18Rxlrlpu7WvmsOe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SGI5d6j2UokSCzxwmC4u7ZQHshe"><strong style="font-size: 16px;">Web 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-EifmdgVJnosXdsxi1TFu1lnHsud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OHR7d8LO0oD1DLxySdZuAR83soe"><span style="font-size: 16px;">點擊官網頁面【人像圖標】→ 選擇【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證</a>】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-OC6edYnq8oibSXx0MV8u6dR9sXg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WekpdOwcsoIt28xqjpeuvj46sqc"><span style="font-size: 16px;">*BTN-<strong>前往KYC認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-VlDwdxNI0ozxNsxdX5wuZnZisnb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2936bff-f7b9-4819-bbc4-230637012204","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FX9swbWt9Ao7SpJx3PVsumsZcsXe%2F%3Fpreview_type%3D16","file_token":"X9swbWt9Ao7SpJx3PVsumsZcsXe","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery old-record-id-EP3MdZnlEoyxHbxNpm7uAiLvsmh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733234mMl4uMme3CJEAD.png" data-single-block="true" data-snapshot="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" 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old-record-id-DRjBdglBOotGbUxuTaIu8Yjiseh"><strong style="font-size: 16px;">App 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-Xq2cdAYcEoVTcPxXoN6uywwUsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BKg6d2WwYo1BJQxbBw1uymK1sNc"><span style="font-size: 16px;">點擊首頁【人像圖標】→ 選擇【完成身分認證】→ 點擊【去認證】或【重新認證】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-LDkZdwZBgotKnFx5uZdutPP4sfb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f75885d-a06a-4fb9-91dc-1c01b058ab3c","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGM8Nb2UY6o0Z2ZxFQF9ubMRlsgf%2F%3Fpreview_type%3D16","file_token":"GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-MRlGdBNaRoML90xA9NkuVIp1syg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281207324743hWv1CTgLbjTB1.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf/?mount_node_token=MRlGdBNaRoML90xA9NkuVIp1syg&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F2OcdW9xxoclcax1TXGuZaiRsGf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FxdPdQouRobhL0xiF49u6jFvsIh"><strong>4. 仍有問題？聯絡客服獲取幫助</strong></h2><div class="ace-line ace-line old-record-id-VwR5d6WP5o9Gj3xiLtiup06DsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBbudHHyjoDPXfxPE24uMyOksce"><span style="font-size: 16px;">如果您嘗試上述方法後仍無法通過 KYC 認證，建議您聯絡 MEXC 在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>，客服團隊將為您提供一對一的專屬指導，協助您解決認證過程中遇到的具體問題。</span></div><div class="ace-line ace-line old-record-id-DvDxd9Mg8opfK9xryu3uMBtrsUb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TBQmdncqtoYMBVxwOhLuwx4JsKb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EM1sduMYoo4Nr9x2d1uuTBGksZe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-OoeOdMMliosEJpxrpiPuLI12slf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-CMmQdkKMwouckYxuvp6uBa2Ss2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-ISJWdJXvyoihGlxCuPjutZkQsUc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-R15Gdg9brocpNOxINK0ud8gNsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-EMh3daCqzoIUapxob2buvaBFsnc"><br></div></div>

<div data-page-id="AYPZdkwc6oLjWQxgymfu3aGssnf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PAz5dCoZbooSQ3xgiObui335sjg"><span style="font-size: 16px;">在 MEXC 平台進行實名認證（KYC）時，部分用戶可能會遇到認證失敗的情況。本文將幫助您瞭解如何查看認證結果、分析失敗原因，並指導您順利完成重新認證。</span></div><div class="ace-line ace-line old-record-id-EeqodoMCIo4jkExNbo9ul5Xcs4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MWGsdztK8ozIJOxObe0ucDQqs5c"><strong>1. 如何查看 KYC 認證結果</strong></h2><div class="ace-line ace-line old-record-id-ImlddwamkoK8qVxLQ9butkKpsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TcIrdAf17oyYscxDDl2uyX3tsLe"><span style="font-size: 16px;">當您提交 KYC 身分認證後，MEXC 會透過電子郵件發送認證結果通知。您可以透過以下兩種方式查看審核狀態：</span></div><div class="ace-line ace-line old-record-id-KXQcdxrBgojrEixheD4uJzbts0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-StcPduM2ZoH2OmxwUgyu9VeQsZg"><strong style="font-size: 16px;">方式一：查看郵件通知</strong></div><div class="ace-line ace-line old-record-id-MAS1dWL40oUP4BxhcXoujnVfssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdPCdC5x5oxqXNxefbXuwG0cseg"><span style="font-size: 16px;">登錄您註冊 MEXC 帳戶時使用的郵箱，查找來自 MEXC 的認證結果郵件，郵件中會說明審核未通過的具體原因。</span></div><div class="ace-line ace-line old-record-id-Kquud5HtXoVrxcxLZqkuTWaVsBb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2ced0b6-47a3-482c-8e01-258ea716fb25","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYTKJbjJvooX6GIxBEaruKuR5sff%2F%3Fpreview_type%3D16","file_token":"YTKJbjJvooX6GIxBEaruKuR5sff","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-Tt49dIhtvo7dZHxbel3urn8uszf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120732939ObktP4sUJLtpHG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVHQ0OWRJaHR2bzdkWkh4YmVsM3Vybjh1c3pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZVEtKYmpKdm9vWDZHSXhCRWFydUt1UjVzZmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YTKJbjJvooX6GIxBEaruKuR5sff/?mount_node_token=Tt49dIhtvo7dZHxbel3urn8uszf&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://YTKJbjJvooX6GIxBEaruKuR5sff" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-LQwIdCSGroqIxYxNKjYuxqLVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9ZodF7jRohlRxx76nqugIYEsxd"><strong style="font-size: 16px;">方式二：查看平台認證頁面</strong></div><div class="ace-line ace-line old-record-id-XtFWd9y1zoWzoux7GOIuO3hWsNf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H5bNd33UZoPwNBxx6KDubD0Ms0e"><span style="font-size: 16px;">直接登錄 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，訪問<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證頁面</a>即可查看當前的 KYC 認證狀態及失敗原因。</span></div><div class="ace-line ace-line old-record-id-NTe1dlOiDozkANxQYTiu7RpUsUb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c691976-386b-4747-9f54-99c3cc3c0a90","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGHEbiMotokbZZxjQchuoj3Csce%2F%3Fpreview_type%3D16","file_token":"YGHEbiMotokbZZxjQchuoj3Csce","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-JxpjdhJJnoBzsLxSOVju9pVus0e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733178kpyndjy7xaP8ou.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnhwamRoSkpub0J6c0x4U09WanU5cFZ1czBlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR0hFYmlNb3Rva2JaWnhqUWNodW9qM0NzY2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGHEbiMotokbZZxjQchuoj3Csce/?mount_node_token=JxpjdhJJnoBzsLxSOVju9pVus0e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://YGHEbiMotokbZZxjQchuoj3Csce" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-XmyudvgYXobngSxMeDCu3m6Jsbb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OpcWdYOULorutexEyjIu6tNYssg"><strong>2. KYC 認證失敗的常見原因</strong></h2><div class="ace-line ace-line old-record-id-J0NCdU5H1oTK8xxW7NAurXn5sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDxXdPJgCoI0KPxLPLBurLGpsWc"><span style="font-size: 16px;">KYC 認證失敗通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JBE6dCBObo1jlGxICfkuolQJs4d" data-list="bullet"><div><span style="font-size: 16px;">證件照片模糊或信息無法識別</span></div></li><li class="ace-line ace-line old-record-id-K9b1dThDCo8zvGx8rDCuNXUbsRc" data-list="bullet"><div><span style="font-size: 16px;">證件信息顯示不完整（如姓名、證件號碼被遮擋）</span></div></li><li class="ace-line ace-line old-record-id-VG4rdFF5KoXDmgxGtenuhG1esGe" data-list="bullet"><div><span style="font-size: 16px;">證件已過期或不在有效期內</span></div></li><li class="ace-line ace-line old-record-id-G0Ymddz4zoXaLGxjT3euVluusxW" data-list="bullet"><div><span style="font-size: 16px;">該證件已綁定的帳號數量達到上限</span></div></li><li class="ace-line ace-line old-record-id-VWx6dD8dqoHU9nxBifsuTJQMske" data-list="bullet"><div><span style="font-size: 16px;">上傳了屏幕截圖或複印件，而非證件原件照片</span></div></li><li class="ace-line ace-line old-record-id-N3ycddygyox2YDxFr7FuAsnfseg" data-list="bullet"><div><span style="font-size: 16px;">初級認證與高級認證填寫的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-CMtHdc8TNoT6ZqxIQssug0M5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ONzFdr7u2olj7zx8ANFu3v59sdd"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因分析及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-D2chdzANMoy27lxVKC5uhhYos5g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qr3wdASCgoZzdBxkAKNuzIRUsUc"><strong>3. 如何重新提交 KYC 認證</strong></h2><div class="ace-line ace-line old-record-id-QEjSdDE7nob2gmxdvhUujImBs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NVJEdEfsLoCWfwx7gt9uibUes4f"><span style="font-size: 16px;">在準備再次提交認證前，請先仔細閱讀失敗原因並準備好符合要求的證件。同時，請確保您的設備相機正常運作，並選擇光線充足的環境進行拍攝。</span></div><div class="ace-line ace-line old-record-id-UNyRdNnyFoe18Rxlrlpu7WvmsOe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SGI5d6j2UokSCzxwmC4u7ZQHshe"><strong style="font-size: 16px;">Web 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-EifmdgVJnosXdsxi1TFu1lnHsud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OHR7d8LO0oD1DLxySdZuAR83soe"><span style="font-size: 16px;">點擊官網頁面【人像圖標】→ 選擇【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身分認證</a>】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-OC6edYnq8oibSXx0MV8u6dR9sXg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WekpdOwcsoIt28xqjpeuvj46sqc"><span style="font-size: 16px;">*BTN-<strong>前往KYC認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-VlDwdxNI0ozxNsxdX5wuZnZisnb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2936bff-f7b9-4819-bbc4-230637012204","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FX9swbWt9Ao7SpJx3PVsumsZcsXe%2F%3Fpreview_type%3D16","file_token":"X9swbWt9Ao7SpJx3PVsumsZcsXe","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery old-record-id-EP3MdZnlEoyxHbxNpm7uAiLvsmh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120733234mMl4uMme3CJEAD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYOXN3Yld0OUFvN1NwSngzUFZzdW1zWmNzWGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRVAzTWRabmxFb3l4SGJ4TnBtN3VBaUx2c21oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YOXN3Yld0OUFvN1NwSngzUFZzdW1zWmNzWGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/X9swbWt9Ao7SpJx3PVsumsZcsXe/?mount_node_token=EP3MdZnlEoyxHbxNpm7uAiLvsmh&mount_point=docx_image" data-width="2938" data-height="1422" data-lark-image-uri="drivetoken://X9swbWt9Ao7SpJx3PVsumsZcsXe" data-lark-image-width="2938" data-lark-image-height="1422" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-LTC8dItSNoVKB3xtQJ1uXFMCsNe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DRjBdglBOotGbUxuTaIu8Yjiseh"><strong style="font-size: 16px;">App 端操作步驟：</strong></div><div class="ace-line ace-line old-record-id-Xq2cdAYcEoVTcPxXoN6uywwUsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BKg6d2WwYo1BJQxbBw1uymK1sNc"><span style="font-size: 16px;">點擊首頁【人像圖標】→ 選擇【完成身分認證】→ 點擊【去認證】或【重新認證】→ 按照頁面提示完成認證流程。</span></div><div class="ace-line ace-line old-record-id-LDkZdwZBgotKnFx5uZdutPP4sfb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f75885d-a06a-4fb9-91dc-1c01b058ab3c","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGM8Nb2UY6o0Z2ZxFQF9ubMRlsgf%2F%3Fpreview_type%3D16","file_token":"GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-MRlGdBNaRoML90xA9NkuVIp1syg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281207324743hWv1CTgLbjTB1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVJsR2RCTmFSb01MOTB4QTlOa3VWSXAxc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HTThOYjJVWTZvMFoyWnhGUUY5dWJNUmxzZ2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf/?mount_node_token=MRlGdBNaRoML90xA9NkuVIp1syg&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://GM8Nb2UY6o0Z2ZxFQF9ubMRlsgf" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F2OcdW9xxoclcax1TXGuZaiRsGf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FxdPdQouRobhL0xiF49u6jFvsIh"><strong>4. 仍有問題？聯絡客服獲取幫助</strong></h2><div class="ace-line ace-line old-record-id-VwR5d6WP5o9Gj3xiLtiup06DsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBbudHHyjoDPXfxPE24uMyOksce"><span style="font-size: 16px;">如果您嘗試上述方法後仍無法通過 KYC 認證，建議您聯絡 MEXC 在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>，客服團隊將為您提供一對一的專屬指導，協助您解決認證過程中遇到的具體問題。</span></div><div class="ace-line ace-line old-record-id-DvDxd9Mg8opfK9xryu3uMBtrsUb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TBQmdncqtoYMBVxwOhLuwx4JsKb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EM1sduMYoo4Nr9x2d1uuTBGksZe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-OoeOdMMliosEJpxrpiPuLI12slf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-CMmQdkKMwouckYxuvp6uBa2Ss2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-ISJWdJXvyoihGlxCuPjutZkQsUc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-R15Gdg9brocpNOxINK0ud8gNsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-EMh3daCqzoIUapxob2buvaBFsnc"><br></div></div>