身分認證常見問題支援：查找關於身分認證常見問題的解答、指南與幫助 | MEXC 幫助中心

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身分認證常見問題

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<div data-page-id="ZhNxdyKRYooBrix89CPuXVs2sxf" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-GmCRd2rekoQmCyxeDZ1uZ5sWsdp"><strong>1. 如何查看 KYC（身分認證）認證狀態</strong></h2><div class="ace-line ace-line old-record-id-IwNjd3ttCo779Sx4sRLuPKgPsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EqyjdHwgGohSiGxCUbGuoWqNsud"><span style="font-size: 16px;">您可以透過以下方式查看當前的 KYC（身分認證）認證資訊：</span></div><div class="ace-line ace-line old-record-id-G7HbdsNCGosTj7xvw1Mu9ugRsmb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HJ7jdw8Wno4SECxgbt3uCAfLswo"><span style="font-size: 16px;"><strong>Web 端</strong>：登入 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官網</a>後，點擊【人像圖標】下拉菜單中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份認證</a>】，即可查看您的認證狀態和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-EzhQdbx36oHJaXxh0PJuK3WDsMh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JM9jd26DwoEw5xxFT6duI0v2sjc"><span style="font-size: 16px;"><strong>App 端</strong>：打開 MEXC App，點擊首頁【人像圖標】進入個人中心。如果您已經完成 KYC（身分認證）認證，頁面則顯示【已認證】。如果您還未完成 KYC（身分認證），點擊【完成身份認證】進入 KYC（身分認證）頁面，進行身份認證。</span></div><div class="ace-line ace-line old-record-id-MrJrdBRHUoIABqxX6VhuHZjosrf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N7I0dC1nHoGd67xWduyu3UyIskh"><span style="font-size: 16px;">*BTN-<strong>查看身份認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PgLsdbHUJoYECMxnsJ2uGteOsed"><span style="font-size: 16px;"><br></span></div><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260602153801991qgGVo8Xost8D4O.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-LkuMdmt8gohLs2xK7k8uTp4tsDS"><strong>2. 初級認證與高級認證有什麼區別</strong></h2><div class="ace-line ace-line old-record-id-FdBUdLAHSojNV0xOZKxuyYwxsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwnsdcpthoZlVVxDhVguD5OJsib"><span style="font-size: 16px;">MEXC 提供兩個級別的 KYC（身分認證）認證，滿足不同用戶的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XnM9dYKePo9m88xNnCJurn83sPe"><strong style="font-size: 16px;">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RlJHd6tELonQV4xnSN3uHY04suh"><strong style="font-size: 16px;">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HJJZdn028oC3d6xnCh5uNOPasEg"><strong style="font-size: 16px;">高級認證</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HM6Bdwzl8oCGy5x8mm3uuINBsPc"><strong style="font-size: 16px;">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V7kVdQYlroP5V8xjAtdungtFsIb"><span style="font-size: 16px;">無限額</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AgsvdyJVDoPG2DxLdBbulTPtsHc"><span style="font-size: 16px;">無限額</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Aw9idj7t2oObOfxyYPquQj1ksXA"><strong style="font-size: 16px;">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GjrzdlN5BowK28xPnwyuWSHQsUb"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Do2sdNTqBo8FPBxnv11uvS6ssTc"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Oa8KdvUbSohzzUxrjncu4S0Rsgc"><strong style="font-size: 16px;">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WaKJd48qTo0yOHxypZZuCl0JsPh"><span style="font-size: 16px;">P2P✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WsyidWaH3oQzk8xGoc2u7oVNs3c"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMPcd7qpLoqSAxx0ldoup1yxsJe"><strong style="font-size: 16px;">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TLrFd71xNoTgVwxH3IsuHhkbs1e"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IDwTd3oAwo2FuYxrM40uGlxTsVh"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UmgndGsIGoB3gqxHXriuupjbsac"><strong style="font-size: 16px;">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vq4mdEPtso9hQpxdZQjuARO9sEg"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PtvGdwiw4oD80exfCLsu2gqjs4g"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SXHTdDrDyo78UJxYpi6uL5MLsTb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JNsfd6PTWoANDfxtOacugLtUsfd"><strong>3. KYC（身分認證）審核需要多長時間</strong></h2><div class="ace-line ace-line old-record-id-EvD4dfCXfoUtshxVcWzuVJjVsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BamBd669loberqxPHv4uC5DhsGb"><span style="font-size: 16px;">在通常情況下，KYC（身分認證）審核可在 15 分鐘內完成。但根據提交資訊的複雜程度以及當前的審核量，部分申請可能需要 8 至 24 小時才能處理完成。</span></div><div class="ace-line ace-line old-record-id-Uf5ndpYdpoA62pxw0Oju4FOGsrb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Xo5Rd2hfOozQwzxGaLuuwFy7sId"><strong>4. 提示「KYC（身分認證）認證次數超過上限」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-GSSOdyk0rojGR6xAA5cuZ06usog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y1wTdV8TqocJfQxKNhPuypqQsYg"><span style="font-size: 16px;">爲防止濫用，MEXC 對每日的認證申請次數設有限制。每個帳號每天最多可申請初級 KYC（身分認證）認證和高級 KYC（身分認證）認證各 3 次。如果您收到超過當日上限的提示，請在 24 小時後再次嘗試提交申請。</span></div><div class="ace-line ace-line old-record-id-ZCDVdZ0OpoNNxqxqy2wuAP9Fs2Z"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KPQBdYpBQonH9KxBuyHuJjDcsgf"><strong>5. 提示「您已在另一個帳戶中完成 KYC（身分認證）驗證」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-S5L6duO7voNZNoxELKxuA46eszh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUWudJdJjoLs3Jx4B8ruoG3zswd"><span style="font-size: 16px;">出現此提示說明您的身份資訊已經在其他 MEXC 帳號上完成了認證。根據 MEXC 規定，每個用戶可以認證兩個 MEXC 帳號。</span></div><div class="ace-line ace-line old-record-id-G46vdP5DVo6m51xopOWu4pY1s1g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J9IYdY0rNoxBuvxWfWDuEDhJsoc"><strong>6. KYC（身分認證）資訊錯誤或需要更新怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-Gw0fdkOZhopU9Ax9HA2u8RdFs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MljEdUkS0osXGQxfCCvumcpHsSc"><span style="font-size: 16px;">如果您處於初級認證階段且發現資訊有誤，建議直接進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高級認證</a>。在提交高級認證資料時，您可以上傳正確的身份證件資訊，系統將以高級認證的資訊爲準。</span></div><div class="ace-line ace-line old-record-id-F9Rldf5ezoiobGx2A9uuBH0Qs2d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NSG0dEXcpoqgFDxrPNNuSJDOsmc"><span style="font-size: 16px;">如果您已完成高級認證但需要更正或更新資訊，可以透過平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC（身分認證）申請</a>。請根據實際情況選擇更新原因，如證件過期、資訊變更等，按照頁面指引完成提交流程。平台審核透過後將爲您更新認證資訊。</span></div><div class="ace-line ace-line old-record-id-L6rDdeR59oCyrPxL2JEuHrIOsBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WUMvdgZDropWKGxy0mrud09YsZg"><span style="font-size: 16px;">*BTN-<strong>身份認證更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-KYC（身分認證）</a>*</span></div><div class="ace-line ace-line old-record-id-AWe8dzT57oX1N7x3OlOugjbJs7f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IwdPdyFrOoBjSAxCUNPuaILksVc"><strong>7. 個人 KYC（身分認證）（初級/高級）能否轉爲機構 KYC（身分認證）</strong></h2><div class="ace-line ace-line old-record-id-EJR6d2UBsoIDocxH25buLyMPsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MmCtdMGmNoLtJGx9vyNudOgCsRb"><span style="font-size: 16px;">MEXC 目前不支持在同一帳號上將個人 KYC（身分認證）轉換爲機構 KYC（身分認證），或機構 KYC（身分認證）轉爲個人 KYC（身分認證）。</span></div><div class="ace-line ace-line old-record-id-In4ZdVeCuoWGL2xyLNXuPPSFsDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D50Jd4YuDoNIH5xrJRQubFJrszB"><span style="font-size: 16px;">如果您需要進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a>，建議使用新的帳號完成機構 KYC（身分認證）申請。請注意，每個公司註冊編號僅支持爲一個 MEXC 帳號完成機構 KYC（身分認證）認證。 </span></div><div class="ace-line ace-line old-record-id-WUOvdY3JeoJPBaxkooouic6Ls9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-RwJvdLyvYoZjRsxbXbpuYvhQsDd"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-BFWgdAn9moX5SsxERxJuInwdsBg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TbLCdaH9ioQ9QwxmQ5uuOCndsHf"><strong>8. 未完成 KYC（身分認證）能否進行交易</strong></h2><div class="ace-line ace-line old-record-id-DvUtd4JPcoFLm3xfesouLRelsbf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZoLNdbaSioheNBxGgWguIUwjsdf"><span style="font-size: 16px;">爲滿足您所在地區合規要求，未完成身份認證會影響您對部分服務（如充值、提現、交易）的使用。具體受影響的服務，請您以頁面提示爲準。</span></div><div class="ace-line ace-line old-record-id-QMOydHr65ok5YXxo2ENufq4Esce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xe3mdOCOQoDVsvxJ6BRu8xM5sjb"><span style="font-size: 16px;">請您立即完成身份認證，解鎖更多權限，享受更安全、完整的交易服務。</span></div><div class="ace-line ace-line old-record-id-K2A7dUW0soLtxaxsitguVxrOsuf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LWKYdUq0Foo5Xwx7bfWuiBb1shh"><strong>9. 收到「資金受限，無法入帳，需要完成實名認證後才可入帳」彈窗</strong></h2><div class="ace-line ace-line old-record-id-O1n3dC2B4oDy6hxcibZu4TQVsBd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BcusdxwJroM4wjxGe2ouclCWsDb"><span style="font-size: 16px;">如果您收到「資金受限，無法入帳，需要完成實名認證後才可入帳」的彈窗，說明您的還未完成 KYC（身分認證）認證，此時請儘快完成 KYC（身分認證）認證以恢復正常使用。</span></div><div class="ace-line ace-line old-record-id-IEHtd3hs9oqejNxZGbMuYxsTsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOxYdgRo0o3UBox7mmaubU4ysHc"><span style="font-size: 16px;">若您無法完成實名認證，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登記</a>】頁面，按照要求填寫資訊申請退回您的受限資金。</span></div><div class="ace-line ace-line old-record-id-H9KQdeOjHoozUwxNcIouPdX6sfe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CNNDdJ4ado1N0LxIZ1surhVDsCe"><strong>10. 收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗</strong></h2><div class="ace-line ace-line old-record-id-LlkxdlwtBoylyaxiwAdu6xHhs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RZ4bd9g5loUAmAxNbHIuLnhVsKc"><span style="font-size: 16px;">如果您收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗，說明您的還未完成 KYC（身分認證）認證，建議您儘快完成 KYC（身分認證）認證，以繼續使用平台功能。</span></div><div class="ace-line ace-line old-record-id-AwBydvdUJoCkFixroN0uazk0sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O1N4dxftUoAYfdxR8sUudV17sZe"><span style="font-size: 16px;">若您無法完成實名認證，建議您可以透過官方網站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提幣申訴單</a>】，按照要求填寫資訊申請提幣。審核透過後，您的帳號將僅保留提幣和平倉權限，無法繼續使用帳號的其他功能。</span></div><div class="ace-line ace-line old-record-id-WHlWd5sUhob1s4xTtFsuypFGsmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X8h0diDbVogIj4xN7PvuQzeOstg"><span style="font-size: 16px;">如您在 KYC（身分認證）認證過程中遇到其他問題，請透過 MEXC 官方客服渠道獲取幫助。</span></div><div class="ace-line ace-line old-record-id-KEIfdpY6zoeipHx3BFRuGdgesKe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J7r9dUzMcogjinx6W3MumWi2snc"><span style="font-size: 16px;">推薦使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OikbdNZ62o4yjXxzDS6uwhkvshc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身份認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-NUZyd29GMoTKTixloHSuNdDLsub" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></div></li><li class="ace-line ace-line old-record-id-JgDudoViToGs2pxXunWuhQhIs0d" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 驗證我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-JoKMdx7IpoG2asxWdf4uNtG4sph"><span style="font-size: 16px;"><br></span></div></div>

<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133927481mgUKWFs4yo96xN.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br></div></div>

<div data-page-id="U6jBdWQ7ToY7MvxJFVauIkoosnd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-X2EIdUTDdoBWU2xDpM3uk8UAs3Y"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 在進行機構認證之前，您需要事先準備好完整的企業資格文件。準備齊全的資料可以幫助您順利完成認證流程，避免因資料不全而中途退出或多次重複提交的情況。以下是 MEXC 機構認證所需的完整文件清單：</span></div><div class="ace-line ace-line old-record-id-NZwqd2nwYokSvvxbMaCuca9rsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Hvw4dnuvYonkEcxOzdTucsXasrf"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-YOJBdyOaxoS7WUxm1IXuguX1sfM"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ctv9d1waIoj5GfxUoTFuMrX2svc"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-XVvRdSNvYocW8fx6w8JuR9pLs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBkDdC8b5owhHVxoSdeubrZ3sQd"><span style="font-size: 16px;"><strong>董事會決議文件</strong>是機構認證的核心文件之一，用於證明公司已正式授權在 MEXC 平台開設機構帳戶。該文件需要包含董事會對開戶事項的正式決議，並由授權人員簽署。MEXC 平台提供了董事會決議的參考模版，您可以在<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">認證頁面</a></span>點選【參考模版】下載使用，確保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-M8dGd9jPRohgWoxieAuuZPEgsWC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3BZdJICKok58hxaPBZuCaI5sXq"><span style="font-size: 16px;"><strong>公司章程大綱及細則</strong>是另一份重要的治理文件，用於說明公司的基本營運規則、股東權利義務以及公司治理結構。提交時請確保文件為最新版本，並包含所有修訂內容。</span></div><div class="ace-line ace-line old-record-id-SSuGdACzFovT89xp3eJuSbR0sBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IvOtdpCUookEW5xCBxduND8ssMd"><strong>2. 公司註冊證明文件</strong></h2><div class="ace-line ace-line old-record-id-TP8RdfFeAogjUwxMsCCueuFfssb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XEEEdO5hTotXEAxFHJwuXfHwsAf"><span style="font-size: 16px;"><strong>公司註冊證書</strong>是證明公司合法成立的官方文件，通常由公司註冊地的政府機構頒發。提交時需確保證書在有效期限內，且公司名稱、註冊號碼等資訊清晰可辨。</span></div><div class="ace-line ace-line old-record-id-JTjudNDynoDxqxxqOebugTC3sU0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OSo8d2czCoxHv2xWEQtuY1A8spg"><span style="font-size: 16px;"><strong>政府網站公司註冊資訊截圖</strong>是用於核實公司註冊資訊真實性的補充資料。截圖需從官方政府網站獲取，必須包含查詢日期，以證明資訊的時效性。</span></div><div class="ace-line ace-line old-record-id-NfHxdgloco7rhdxumYku7ke0sgh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TYbbdQfcsoOu1FxirHdu0Cc7sUb"><strong>3. 股權及成員資訊文件</strong></h2><div class="ace-line ace-line old-record-id-BWM3d1E9WofJU0xoHZlunYpIsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PxNHdZyE8o9X5cxC3bxuv7wpsZc"><span style="font-size: 16px;"><strong>股東名冊副本</strong>需要包含公司所有現任和前任股東的完整名單，用於了解公司的股權歷史和當前股權分佈。</span></div><div class="ace-line ace-line old-record-id-TaDWdMlhZoopzcxIOl4uzSycs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CE4Td7eIjo8g1qxjhDou3M2NsFe"><span style="font-size: 16px;"><strong>董事名冊副本</strong>則記錄了由股東選舉產生的全部董事名單，包括任職時間和職位資訊。</span></div><div class="ace-line ace-line old-record-id-Xqb2dKcHgo1Q2dxFbVeulFMlszf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OTeedCAoIoBahaxYTofuq21osZb"><span style="font-size: 16px;"><strong>股權結構圖</strong>是展示公司所有權關係的組織架構圖，需要清楚呈現所有最終受益人及其持股比例。MEXC 同樣為股權結構資料提供了參考模版供下載使用。</span></div><div class="ace-line ace-line old-record-id-ZhBndndc4oBbJZxcU9JuG8DIskg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qoi0dhziwo0KJqx98CVumMSLshf"><strong>4. 身分證明文件</strong></h2><div class="ace-line ace-line old-record-id-NgGWdJ4FnotNE3xuQ7FuqITrstf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VueAdvWeioB7DDxP0wrujGdbsdC"><span style="font-size: 16px;">所有關鍵人員的身分證明文件必須為有效護照，需要提供身分證明的人員包括：公司董事、授權代表、對管理或指導實體負有重大責任的個人，以及持股比例達到 25% 及以上的所有最終受益人。</span></div><div class="ace-line ace-line old-record-id-Sv1adHmm3ojg3WxxNByu5TZrsAh"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b185bbcb-e9ae-4b24-92de-313b7ba39ea6","height":691,"width":1600,"currHeight":691,"currWidth":1600,"natrualHeight":691,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRxrBbyLyzoZBuKx2Hj5uVNWrsAc%2F%3Fpreview_type%3D16","file_token":"RxrBbyLyzoZBuKx2Hj5uVNWrsAc","image_type":"image/png","size":258814,"comments":[]}]}" class="image-uploaded gallery old-record-id-Hvv0dQ0VkoaHKLxECYkuT5Qosle" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330110613180G1DSjIx6w2QWSj.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJVNmpCZFdRN1RvWTdNdnhKRlZhdUlrb29zbmQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc0MTY5NDc3MTAxODEzODIiLCJhbGlnbiI6IiIsImltYWdlIjp7InRva2VuIjoiUnhyQmJ5THl6b1pCdUt4MkhqNXVWTldyc0FjIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTg4MTQsInNjYWxlIjoxLCJ3aWR0aCI6MTYwMCwiaGVpZ2h0Ijo2OTEsIm5hbWUiOiJmaWxlbmFtZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJSeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHZ2MGRRMFZrb2FIS0x4RUNZa3VUNVFvc2xlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SeHJCYnlMeXpvWkJ1S3gySGo1dVZOV3JzQWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RxrBbyLyzoZBuKx2Hj5uVNWrsAc/?mount_node_token=Hvv0dQ0VkoaHKLxECYkuT5Qosle&mount_point=docx_image" data-width="1600" data-height="691" data-lark-image-uri="drivetoken://RxrBbyLyzoZBuKx2Hj5uVNWrsAc" data-lark-image-width="1600" data-lark-image-height="691" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-I7lFd31NNob7jWxfg6JutjRmsjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KLvSdtFUjoiz0NxWEDxuGI2lsog"><strong>5. 文件準備小貼士</strong></h2><div class="ace-line ace-line old-record-id-Gkm8dqCQkoeTDqxQ9sZukACWsOM"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XZMcdETgfo1mbnxqf6Iufm6Xsbe"><span style="font-size: 16px;">在準備上述文件時，請注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-UACad8voeop1fpx22lLuekHVsBc"><span style="font-size: 16px;">1）所有文件需清晰可讀，建議掃描或拍照時確保光線充足、畫面穩定。</span></div><div class="ace-line ace-line old-record-id-PmHjdEbqtogvqpxc4NMuRnd7sYe"><span style="font-size: 16px;">2）非英文文件需要提供經認證的英文翻譯版本。</span></div><div class="ace-line ace-line old-record-id-Qu5cdkRftowHaBxKUZhuxAGHsef"><span style="font-size: 16px;">3）建議將所有文件按類別整理，以便在上傳階段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-XhYfdcaKuoOMEaxCwvquFt1Csdd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LpzxdZEABo3Y8oxTuDCuBAulsWh"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-RFZEdc4T0oT9Zwxg0QcunuP6s2d" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B2iFdSLy8oQ5XvxNe4auyvCCsse" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QrgldMWNOofs1TxQDUzuMlsSsLh" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WXICd4SqPo2b0yx8KMOuMe29syc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X3ljdcWGhoPz2mxMgmYu1WrKshb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-ZMmsdxj5toW8ExxOvEyudTVPsOh"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="HgibdH6jLotTcOxFb81u5UEus8g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MBmOdsjFpod7DvxOWfSuluCYsde"><strong>1. MEXC 機構認證在哪裡進行？</strong></h2><div class="ace-line ace-line old-record-id-Bw2ndfLDdoZKoYx7U13u3dWhsRf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNQHdbPf3oWf8KxlcqZu8IWWsOe"><span style="font-size: 16px;">目前 MEXC 機構認證僅支援在網頁端進行操作。MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a> →【個人頭像】 →【身分認證】→【切換至<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a></span>】即可進入機構認證介面。</span></div><div class="ace-line ace-line old-record-id-JpLSdbFIfoWFRVx5VW5u5Mcusyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AaqBdtoISox184xGo1juUb92sTb"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-UBvDdcVOOoEzqmxSsQQuaRRLsUe"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c88f1961-498f-4e90-ba91-db24b9fd0694","height":775,"width":1600,"currHeight":775,"currWidth":1600,"natrualHeight":775,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwYAb8EwKoYAQExvanWumERmsXV%2F%3Fpreview_type%3D16","file_token":"YwYAb8EwKoYAQExvanWumERmsXV","image_type":"image/png","size":325918,"comments":[]}]}" class="image-uploaded gallery old-record-id-TnwFd5twwoQJImxiEqfuZvigsHd" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104715906UfxuzDJy4zCSpE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVG53RmQ1dHd3b1FKSW14aUVxZnVadmlnc0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwYAb8EwKoYAQExvanWumERmsXV/?mount_node_token=TnwFd5twwoQJImxiEqfuZvigsHd&mount_point=docx_image" data-width="1600" data-height="775" data-lark-image-uri="drivetoken://YwYAb8EwKoYAQExvanWumERmsXV" data-lark-image-width="1600" data-lark-image-height="775" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BSWoduNFSolI5txtiy4uKERPsle"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-St8kdTG1DougKtx8OCIuRWkOsBg"><strong>2. 機構認證的具體流程是什麼？</strong></h2><div class="ace-line ace-line old-record-id-QuoSdWqb1oDzxmxfkz2uBYmoswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LV4Hdz8xVoFHXuxDFGpuGjvTssf"><span style="font-size: 16px;">MEXC 機構認證流程分為四個主要步驟：</span></div><div class="ace-line ace-line old-record-id-TqMOdRk2koy4aPx1L6kuGrlcsOb"><span style="font-size: 16px;">1）填寫機構資訊，包括公司基本資料、註冊地址及主營業務地址等。</span></div><div class="ace-line ace-line old-record-id-HRwvdE7JFoUstEx7ZgUuqwAXsSg"><span style="font-size: 16px;">2）填寫會員資訊，包括公司授權人、對管理或指導實體負有重大責任的個人以及最終受益人的詳細資料。</span></div><div class="ace-line ace-line old-record-id-Tq7ddLxHQopHcAx1owUuZvVNsbg"><span style="font-size: 16px;">3）上傳準備好的全部證明文件。</span></div><div class="ace-line ace-line old-record-id-L1LhdASFHoO9aUxxbeuuNbe1srg"><span style="font-size: 16px;">4）閱讀並同意聲明後提交申請，等待審核。</span></div><div class="ace-line ace-line old-record-id-NqSrdWm40onn1zxi8eAusaDasy0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IgnEdiFujou7bQx7OHZuKXggsDg"><span style="font-size: 16px;">您可以閱讀《<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成機構認證</a></span>》進行了解。</span></div><div class="ace-line ace-line old-record-id-CBr8dzNoZomw6gx8WBPuSVCDsAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-R1BtdciF2oMLaSx8BQFuMJxAswb"><strong>3. 機構認證需要多久才能完成審核？</strong></h2><div class="ace-line ace-line old-record-id-OiaCdRuDIo1JhAxnaNjuZegJs0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B44GdpxuQoXIZPxbwZ9uZPZ5sob"><span style="font-size: 16px;">提交機構認證申請後，您將進入【入駐審核】階段，審核時間會因提交資料的完整性和準確性而有所不同。MEXC 建議您耐心等待，同時確保預留的聯絡方式暢通，以便審核人員在需要時能夠及時與您溝通。</span></div><div class="ace-line ace-line old-record-id-NpxLdoMfxoZx7Bx1LO5ukaD1sHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BiwgdP5jhoH42ixSDN5uBNKqsjg"><strong>4. 完成機構認證後有什麼好處？</strong></h2><div class="ace-line ace-line old-record-id-R7NAdQDmkofsTZxadMGuO3U6svf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcsJdOj8yoAGBYxpbEUudUXosVb"><span style="font-size: 16px;">成功完成 MEXC 機構認證後，您的帳戶將享有以下權益：24 小時提幣限額可提升至 400<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT"> 比特幣</a>，獲得更高等級的帳戶安全保障，同時也能享有更多專屬機構帳戶權益和服務。</span></div><div class="ace-line ace-line old-record-id-Fflnd7ehGoMM3UxoCPFuWR5lsfg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EoKgdfezooJrPfxBWQpuMQcxsqh"><span style="font-size: 16px;">*BTN-<strong>購買BTC</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a></span>*</span></div><div class="ace-line ace-line old-record-id-DucydOU7WoIsROxVXDvufnE0sKP"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YW3kdf0daov5cQxMZqjuSZX4s0g"><strong>5. 董事會決議和股權結構文件沒有固定格式怎麼辦？</strong></h2><div class="ace-line ace-line old-record-id-AQeKdIv2GoFFjIx702TuMhbfspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MRtxdtjqioufghx3xq6uvmBSsSh"><span style="font-size: 16px;">MEXC 平台貼心地為用戶提供了董事會決議文件和股權結構資料的參考模版。您可以在機構認證介面點選【參考模版】按鈕進行下載，並依照模版格式準備對應文件，確保提交的資料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-PcBnd4muZooacnxbIpeu8tI2scf"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6adf8f52-20fb-486c-a531-4a6b212c84f3","height":784,"width":1600,"currHeight":784,"currWidth":1600,"natrualHeight":784,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQvbpbw57moZ1U9xdU3YutMD8sJL%2F%3Fpreview_type%3D16","file_token":"Qvbpbw57moZ1U9xdU3YutMD8sJL","image_type":"image/png","size":292358,"comments":[]}]}" class="image-uploaded gallery old-record-id-ILGkdFmAUo6fWExTKEgucNWjsWb" style="text-align: center;"><img 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old-record-id-UUxyd8Va7o4PQaxFU6AuYTrdsAg"><strong>6. 身分證明文件可以使用身分證嗎？</strong></h2><div class="ace-line ace-line old-record-id-VdY6dZ5P4oz1xvxvPSmuPDtmsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EMq5dplXnoV9QwxARQeuY95Us1e"><span style="font-size: 16px;">根據 MEXC 的要求，董事、授權代表、管理層人員以及佔比達 25% 的最終受益人的身份證明文件僅接受有效護照。其他類型的身分證件（如身分證、駕照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-I7rvdkphUo4G6bxWC92ud5yUsLa"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NQAXdf1IooUawfxP9u4uGGdBsYe"><strong>7. 如果資料不全可以先提交部分內容嗎？</strong></h2><div class="ace-line ace-line old-record-id-DbmtdZmc9oF8C3x59RxucR6fsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AOO6dhngqoxDUOxwldUut7KGsbr"><span style="font-size: 16px;">MEXC 建議您在準備所有資料後再開始認證流程。資料不全可能導致您在認證過程中無法順利填寫資訊，需要中途多次退出重新準備，這會影響認證效率。因此，請務必檢查文件清單，確認所有資料準備完畢後再點選【<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">開始認證</a></span>】。</span></div><div class="ace-line ace-line old-record-id-WH85dsALMoJYhYxYwLsu2Hbnsoc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JI9Gda9rqoOfnYxUg1puh43Ms8g"><strong>8. 機構認證與個人認證有什麼不同？</strong></h2><div class="ace-line ace-line old-record-id-H2JFdPlNAoteM7xgUxMumU5xs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IiandjeBqoFGnXxfdv9uvYn3sxc"><span style="font-size: 16px;">個人認證適用於以個人身分進行交易的用戶，分為初級認證和高級認證兩個級別；而機構認證則專門面向企業、基金、信託等機構實體，需要提交更為詳盡的公司治理和股權資訊文件。機構認證完成後可獲得更高的提幣額度和更多專屬服務。</span></div><div class="ace-line ace-line old-record-id-K2RNdtCNwoD008xyDYruraDNsjh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RflodquyYo0HFzxABFEuePBMs4U"><strong>9. 認證過程中遇到問題如何獲得協助？</strong></h2><div class="ace-line ace-line old-record-id-Iqo5dDo0poRiubxvrX6uwfjosTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q5vsduXuxo40E2x17y8utoHRssg"><span style="font-size: 16px;">如果您在機構認證過程中遇到任何問題，可以通過 MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a>的<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">幫助中心</a></span>查閱相關文檔，或聯絡 MEXC 客服團隊以取得專業支援。確保您提供的聯絡資訊準確無誤，以便及時接收審核通知和回饋資訊。</span></div><div class="ace-line ace-line old-record-id-FCtIdMmC4oLM4AxydGDuE1knsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K4QVdjtcBooD5YxWhowuLavJsPf"><span style="font-size: 16px;">如果您正在考慮為企業開設機構帳戶，建議提前按照清單準備好所有文件，這將大大提高您的認證效率，幫助您更快地享受機構帳戶的專屬權益。</span></div><div class="ace-line ace-line old-record-id-D1rUdNFICoUKkVxZ4GGuMPxTsgg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DamUdPCZ5osSkOxJsvDueegBssb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-I44sdnjSKoESpExXNDruCu2gsHd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VeiRdNJTHok3wexBDqKu4u3Gskf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證需要準備哪些文件</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MB6WdfoFfou7PyxvvEWuJN3nsMf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z5eGdKfowofYmuxKFdGuuZkOstF" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-LY3VdhbFto5veWxNr2PuGAn2skd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CF9LdmVnGo7o6XxUEGEu50yusuf"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="UTfSdHAozoRve4xCFuTuJgXoslg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-ApAed0l0Mo8fdwxIL9ruU7FOscc"><strong>1. 什麼是身分認證？</strong></h2><div class="ace-line ace-line old-record-id-ObNdd5rVIoZApnxxJtfuGUaLsKh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WjHldmyY9ogVvZx5MajuwQy8sjf"><span style="font-size: 16px;">身分認證 (KYC, Know Your Customer) 即充分了解您的客戶，完成身分認證有助於保護您的帳號和資產安全，能夠有效避免部分詐欺、腐敗、反洗錢等風險；當您意外遺失帳號密碼/安全項時，身分認證資訊也有助於您快速恢復帳號。</span></div><div class="ace-line ace-line old-record-id-U0fndJcLfokHTcxIJmTuikDisJg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XqQLdPUPVoTkCUxokDRutxuhs0e"><strong>2. 為什麼要進行身分認證？</strong></h2><div class="ace-line ace-line old-record-id-GfqHdkRIKoDp35x76uFuzmoPsXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IUIEdRNPfozyVkxJaLPu9wdwsTP"><span style="font-size: 16px;">用戶必須完成身分認證，方可存取 MEXC 提供的相關產品和服務。完成身分認證將為您帶來更流暢、更安全的交易體驗：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KXr8dJ2LCoYkijxAv7juSO5DsEG" data-list="bullet"><div><span style="font-size: 16px;">提升帳戶與資產安全等級</span></div></li><li class="ace-line ace-line old-record-id-MVQmdZ7kLoeXmwxRCxFub0VXsOh" data-list="bullet"><div><span style="font-size: 16px;">存取核心交易功能</span></div></li><li class="ace-line ace-line old-record-id-Uo2QdqclJo5orExJ5Mwu65L1sQd" data-list="bullet"><div><span style="font-size: 16px;">參與平台活動與優惠推廣</span></div></li></ul><div class="ace-line ace-line old-record-id-I4CBdKY7momu7OxcYb8uKC3asiK"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LLQldylkZovI4Dx1WJIuLUansre"><strong>3. 身分認證有哪些分類？</strong></h2><div class="ace-line ace-line old-record-id-NKeedFt4coRpo3xEkF2uoMPRsHb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="225;121;290;184" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="225"><col width="121"><col width="290"><col width="184"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FDvNdkRRUonUumxOtFRugRvDsbg"><strong style="font-size: 16px;">分類</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TD07dSBghojY2uxQVjIuUlfSsTg"><strong style="font-size: 16px;">等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-J1UddUEVUonCZDxeSe0uHbHDsQb"><strong style="font-size: 16px;">所需資料</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RxardrMDeoQeQhxc7sAuQA6asbe"><strong style="font-size: 16px;">認證方式</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="2" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VxysdsYLwoPQgfxGIN2uSoQesCf"><span style="font-size: 16px;">個人認證</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-XvSkdjPY8oK3BaxM4miuQSPrszc"><span style="font-size: 16px;">(支援身分證/駕照/護照/居留證)</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-R28pd1FeqopJB9xUXhauK0J5snh"><span style="font-size: 16px;">初級身分認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Rf1Ods8lloNARIxyvXEujFD4sad"><span style="font-size: 16px;">手動選擇：國籍、證件類型</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Kanfdbgf9o4NoSxcHEvueQnosjc"><span style="font-size: 16px;">拍攝/上傳證件照片</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kk7edTlGvomziVxi4AIuy4pGsWg"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KECtdbK90oQyl1xF4ziuHuGxspe"><span style="font-size: 16px;">高級身分認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-TuMHdmW1noxKZExWgAkuzYjYsCd"><span style="font-size: 16px;">手動選擇：國籍、證件類型</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Q6X6ddCJ9osW85xX2uvu2WhKsFg"><span style="font-size: 16px;">拍攝/上傳證件照片並完成人臉識別</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BjDNdK9Hxod8RkxN8xNu905usig"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PJvodehHjoFspdxQ40QufISxscb"><span style="font-size: 16px;">補充認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sq9YdWxahoYiBGxdbrFuNbSQsId"><span style="font-size: 16px;">地址認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-GGEzdJZDMofcVHxaFoku2wDCs1e"><span style="font-size: 16px;">提供用戶當前居住地址的有效證明文件（3 個月内）</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kn1OdJMZsojGswxU4huunfGTsgh"><span style="font-size: 16px;">僅 Web</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IlLKdYf3boubyRxa6WsucuTLsqb"><span style="font-size: 16px;">機構認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OEnUdhpoAolXh7xFxwzuE3C7src"><span style="font-size: 16px;">-</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XJYtdBEbtoRWCJx5vafu9LV3sCg"><span style="font-size: 16px;">提交企業相關資訊（企業經營相關資訊及董事會相關授權文件）</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CmhHdOqjhoNkhgxVP5Ku3v5QsEb"><span style="font-size: 16px;">僅 Web</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-YvjLdKuSnobGRmxwiUlu426Is3c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HCW1dxgy8obwvOxKnxruDWw7sod"><strong>4. 哪些用戶可以進行身分認證（KYC）？</strong></h2><div class="ace-line ace-line old-record-id-Vvj8dlzbNo7UExx4do7u9PCGsKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Cushd5DdloJeGKxn03cu2pECsXe"><span style="font-size: 16px;">非 MEXC 限制國家且頁面存在國家選項的用戶均可提交身分認證，限制國家/地區請參考<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用戶</a>協議。如您在身分認證過程中遇到任何問題，請隨時聯絡線上客服，或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>以獲取專業的協助。我們的客服團隊將竭誠為您提供詳盡的協助與支援。</span></div><div class="ace-line ace-line old-record-id-KG4IdDKeDoa7zcxArz4u101CsOe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P2KEdPgcvo9baaxeDvhuIkNvs0f"><strong style="font-size: 16px;">推薦閱讀：</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PpJ9dMvPnovay5x9bHuuxJoGsng" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-EJGddvuNmoMEYpxzDmiuDCB4s4f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JRyyd4209oX5h8xnfjTuc9rhsSg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-ATdtdUxV1odc8ixM9EOuT64Zswf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-QENmdNZJxoEytFxjR18uRVBnsTf"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="ZhNxdyKRYooBrix89CPuXVs2sxf" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-GmCRd2rekoQmCyxeDZ1uZ5sWsdp"><strong>1. 如何查看 KYC（身分認證）認證狀態</strong></h2><div class="ace-line ace-line old-record-id-IwNjd3ttCo779Sx4sRLuPKgPsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EqyjdHwgGohSiGxCUbGuoWqNsud"><span style="font-size: 16px;">您可以透過以下方式查看當前的 KYC（身分認證）認證資訊：</span></div><div class="ace-line ace-line old-record-id-G7HbdsNCGosTj7xvw1Mu9ugRsmb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HJ7jdw8Wno4SECxgbt3uCAfLswo"><span style="font-size: 16px;"><strong>Web 端</strong>：登入 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官網</a>後，點擊【人像圖標】下拉菜單中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份認證</a>】，即可查看您的認證狀態和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-EzhQdbx36oHJaXxh0PJuK3WDsMh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JM9jd26DwoEw5xxFT6duI0v2sjc"><span style="font-size: 16px;"><strong>App 端</strong>：打開 MEXC App，點擊首頁【人像圖標】進入個人中心。如果您已經完成 KYC（身分認證）認證，頁面則顯示【已認證】。如果您還未完成 KYC（身分認證），點擊【完成身份認證】進入 KYC（身分認證）頁面，進行身份認證。</span></div><div class="ace-line ace-line old-record-id-MrJrdBRHUoIABqxX6VhuHZjosrf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N7I0dC1nHoGd67xWduyu3UyIskh"><span style="font-size: 16px;">*BTN-<strong>查看身份認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PgLsdbHUJoYECMxnsJ2uGteOsed"><span style="font-size: 16px;"><br></span></div><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260602153801991qgGVo8Xost8D4O.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-LkuMdmt8gohLs2xK7k8uTp4tsDS"><strong>2. 初級認證與高級認證有什麼區別</strong></h2><div class="ace-line ace-line old-record-id-FdBUdLAHSojNV0xOZKxuyYwxsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QwnsdcpthoZlVVxDhVguD5OJsib"><span style="font-size: 16px;">MEXC 提供兩個級別的 KYC（身分認證）認證，滿足不同用戶的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XnM9dYKePo9m88xNnCJurn83sPe"><strong style="font-size: 16px;">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RlJHd6tELonQV4xnSN3uHY04suh"><strong style="font-size: 16px;">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HJJZdn028oC3d6xnCh5uNOPasEg"><strong style="font-size: 16px;">高級認證</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HM6Bdwzl8oCGy5x8mm3uuINBsPc"><strong style="font-size: 16px;">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V7kVdQYlroP5V8xjAtdungtFsIb"><span style="font-size: 16px;">無限額</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AgsvdyJVDoPG2DxLdBbulTPtsHc"><span style="font-size: 16px;">無限額</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Aw9idj7t2oObOfxyYPquQj1ksXA"><strong style="font-size: 16px;">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GjrzdlN5BowK28xPnwyuWSHQsUb"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Do2sdNTqBo8FPBxnv11uvS6ssTc"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Oa8KdvUbSohzzUxrjncu4S0Rsgc"><strong style="font-size: 16px;">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WaKJd48qTo0yOHxypZZuCl0JsPh"><span style="font-size: 16px;">P2P✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WsyidWaH3oQzk8xGoc2u7oVNs3c"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMPcd7qpLoqSAxx0ldoup1yxsJe"><strong style="font-size: 16px;">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TLrFd71xNoTgVwxH3IsuHhkbs1e"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IDwTd3oAwo2FuYxrM40uGlxTsVh"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UmgndGsIGoB3gqxHXriuupjbsac"><strong style="font-size: 16px;">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Vq4mdEPtso9hQpxdZQjuARO9sEg"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PtvGdwiw4oD80exfCLsu2gqjs4g"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SXHTdDrDyo78UJxYpi6uL5MLsTb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JNsfd6PTWoANDfxtOacugLtUsfd"><strong>3. KYC（身分認證）審核需要多長時間</strong></h2><div class="ace-line ace-line old-record-id-EvD4dfCXfoUtshxVcWzuVJjVsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BamBd669loberqxPHv4uC5DhsGb"><span style="font-size: 16px;">在通常情況下，KYC（身分認證）審核可在 15 分鐘內完成。但根據提交資訊的複雜程度以及當前的審核量，部分申請可能需要 8 至 24 小時才能處理完成。</span></div><div class="ace-line ace-line old-record-id-Uf5ndpYdpoA62pxw0Oju4FOGsrb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Xo5Rd2hfOozQwzxGaLuuwFy7sId"><strong>4. 提示「KYC（身分認證）認證次數超過上限」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-GSSOdyk0rojGR6xAA5cuZ06usog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y1wTdV8TqocJfQxKNhPuypqQsYg"><span style="font-size: 16px;">爲防止濫用，MEXC 對每日的認證申請次數設有限制。每個帳號每天最多可申請初級 KYC（身分認證）認證和高級 KYC（身分認證）認證各 3 次。如果您收到超過當日上限的提示，請在 24 小時後再次嘗試提交申請。</span></div><div class="ace-line ace-line old-record-id-ZCDVdZ0OpoNNxqxqy2wuAP9Fs2Z"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KPQBdYpBQonH9KxBuyHuJjDcsgf"><strong>5. 提示「您已在另一個帳戶中完成 KYC（身分認證）驗證」怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-S5L6duO7voNZNoxELKxuA46eszh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUWudJdJjoLs3Jx4B8ruoG3zswd"><span style="font-size: 16px;">出現此提示說明您的身份資訊已經在其他 MEXC 帳號上完成了認證。根據 MEXC 規定，每個用戶可以認證兩個 MEXC 帳號。</span></div><div class="ace-line ace-line old-record-id-G46vdP5DVo6m51xopOWu4pY1s1g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J9IYdY0rNoxBuvxWfWDuEDhJsoc"><strong>6. KYC（身分認證）資訊錯誤或需要更新怎麼辦</strong></h2><div class="ace-line ace-line old-record-id-Gw0fdkOZhopU9Ax9HA2u8RdFs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MljEdUkS0osXGQxfCCvumcpHsSc"><span style="font-size: 16px;">如果您處於初級認證階段且發現資訊有誤，建議直接進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高級認證</a>。在提交高級認證資料時，您可以上傳正確的身份證件資訊，系統將以高級認證的資訊爲準。</span></div><div class="ace-line ace-line old-record-id-F9Rldf5ezoiobGx2A9uuBH0Qs2d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NSG0dEXcpoqgFDxrPNNuSJDOsmc"><span style="font-size: 16px;">如果您已完成高級認證但需要更正或更新資訊，可以透過平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC（身分認證）申請</a>。請根據實際情況選擇更新原因，如證件過期、資訊變更等，按照頁面指引完成提交流程。平台審核透過後將爲您更新認證資訊。</span></div><div class="ace-line ace-line old-record-id-L6rDdeR59oCyrPxL2JEuHrIOsBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-WUMvdgZDropWKGxy0mrud09YsZg"><span style="font-size: 16px;">*BTN-<strong>身份認證更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-KYC（身分認證）</a>*</span></div><div class="ace-line ace-line old-record-id-AWe8dzT57oX1N7x3OlOugjbJs7f"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IwdPdyFrOoBjSAxCUNPuaILksVc"><strong>7. 個人 KYC（身分認證）（初級/高級）能否轉爲機構 KYC（身分認證）</strong></h2><div class="ace-line ace-line old-record-id-EJR6d2UBsoIDocxH25buLyMPsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MmCtdMGmNoLtJGx9vyNudOgCsRb"><span style="font-size: 16px;">MEXC 目前不支持在同一帳號上將個人 KYC（身分認證）轉換爲機構 KYC（身分認證），或機構 KYC（身分認證）轉爲個人 KYC（身分認證）。</span></div><div class="ace-line ace-line old-record-id-In4ZdVeCuoWGL2xyLNXuPPSFsDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D50Jd4YuDoNIH5xrJRQubFJrszB"><span style="font-size: 16px;">如果您需要進行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a>，建議使用新的帳號完成機構 KYC（身分認證）申請。請注意，每個公司註冊編號僅支持爲一個 MEXC 帳號完成機構 KYC（身分認證）認證。 </span></div><div class="ace-line ace-line old-record-id-WUOvdY3JeoJPBaxkooouic6Ls9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-RwJvdLyvYoZjRsxbXbpuYvhQsDd"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-BFWgdAn9moX5SsxERxJuInwdsBg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TbLCdaH9ioQ9QwxmQ5uuOCndsHf"><strong>8. 未完成 KYC（身分認證）能否進行交易</strong></h2><div class="ace-line ace-line old-record-id-DvUtd4JPcoFLm3xfesouLRelsbf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZoLNdbaSioheNBxGgWguIUwjsdf"><span style="font-size: 16px;">爲滿足您所在地區合規要求，未完成身份認證會影響您對部分服務（如充值、提現、交易）的使用。具體受影響的服務，請您以頁面提示爲準。</span></div><div class="ace-line ace-line old-record-id-QMOydHr65ok5YXxo2ENufq4Esce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xe3mdOCOQoDVsvxJ6BRu8xM5sjb"><span style="font-size: 16px;">請您立即完成身份認證，解鎖更多權限，享受更安全、完整的交易服務。</span></div><div class="ace-line ace-line old-record-id-K2A7dUW0soLtxaxsitguVxrOsuf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LWKYdUq0Foo5Xwx7bfWuiBb1shh"><strong>9. 收到「資金受限，無法入帳，需要完成實名認證後才可入帳」彈窗</strong></h2><div class="ace-line ace-line old-record-id-O1n3dC2B4oDy6hxcibZu4TQVsBd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BcusdxwJroM4wjxGe2ouclCWsDb"><span style="font-size: 16px;">如果您收到「資金受限，無法入帳，需要完成實名認證後才可入帳」的彈窗，說明您的還未完成 KYC（身分認證）認證，此時請儘快完成 KYC（身分認證）認證以恢復正常使用。</span></div><div class="ace-line ace-line old-record-id-IEHtd3hs9oqejNxZGbMuYxsTsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOxYdgRo0o3UBox7mmaubU4ysHc"><span style="font-size: 16px;">若您無法完成實名認證，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登記</a>】頁面，按照要求填寫資訊申請退回您的受限資金。</span></div><div class="ace-line ace-line old-record-id-H9KQdeOjHoozUwxNcIouPdX6sfe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CNNDdJ4ado1N0LxIZ1surhVDsCe"><strong>10. 收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗</strong></h2><div class="ace-line ace-line old-record-id-LlkxdlwtBoylyaxiwAdu6xHhs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RZ4bd9g5loUAmAxNbHIuLnhVsKc"><span style="font-size: 16px;">如果您收到「您尚未完成實名認證，需完成實名認證才可繼續進行提幣」的彈窗，說明您的還未完成 KYC（身分認證）認證，建議您儘快完成 KYC（身分認證）認證，以繼續使用平台功能。</span></div><div class="ace-line ace-line old-record-id-AwBydvdUJoCkFixroN0uazk0sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O1N4dxftUoAYfdxR8sUudV17sZe"><span style="font-size: 16px;">若您無法完成實名認證，建議您可以透過官方網站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提幣申訴單</a>】，按照要求填寫資訊申請提幣。審核透過後，您的帳號將僅保留提幣和平倉權限，無法繼續使用帳號的其他功能。</span></div><div class="ace-line ace-line old-record-id-WHlWd5sUhob1s4xTtFsuypFGsmg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X8h0diDbVogIj4xN7PvuQzeOstg"><span style="font-size: 16px;">如您在 KYC（身分認證）認證過程中遇到其他問題，請透過 MEXC 官方客服渠道獲取幫助。</span></div><div class="ace-line ace-line old-record-id-KEIfdpY6zoeipHx3BFRuGdgesKe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J7r9dUzMcogjinx6W3MumWi2snc"><span style="font-size: 16px;">推薦使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OikbdNZ62o4yjXxzDS6uwhkvshc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身份認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-NUZyd29GMoTKTixloHSuNdDLsub" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></div></li><li class="ace-line ace-line old-record-id-JgDudoViToGs2pxXunWuhQhIs0d" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 驗證我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-JoKMdx7IpoG2asxWdf4uNtG4sph"><span style="font-size: 16px;"><br></span></div></div>

<div><h2 class="heading-2 ace-line old-record-id-CbYQdiJqqoaqQMxRS9Euydads1f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 為什麼要進行個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-VAhHdUYcHoV5Q6x3KmkuTJc4spe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-YMPtdmHFEogiFmxzQoHu5NBUsT3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身分認證。透過實名認證後，平台可以了解帳戶的實際控制人及交易的實際收益人以加強審查，用於預防腐敗、反洗錢等目的。</span></div><div class="ace-line ace-line old-record-id-E0HvdRlH5oz7ixxbeM9uZVZNsBu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TwJ6dtxYiofr0RxXpmtucvc2s9U"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多內容歡迎您閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519717">為什麼要進行身分認證</a>》。</span></div><div class="ace-line ace-line old-record-id-Inr1dC2ECoySqLx4ZDuuvhgbsdh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WEiOdWsKfonEHrxy9L0ukv4msme"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同認證等級帳號權益</strong></span></h2><div class="ace-line ace-line old-record-id-W02idXDYeo6J0fxlg74uKzzHs6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-GaeHdNVerouv4cx84kjuaoYOsDg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">認證等級</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-IIy0dKIgponcMWx3mgGuEnuZsVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級認證</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OAeidsUDYoQ23exW2kqu57FbsPc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y9O8dHyXgoNDLNxKJgzuU6bDsfd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FFzrdaSSyoggzsxr4Uwuyij9sVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Sy4JdqFTaotSnqxWCLEuKcozsJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">無限額</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Iswkd0zfvogiWyxoEPPu0u6psLS"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密貨幣提現</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z15NdTYV4otaNJx5Y63uDQ0hsdf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ui04dDTI5oIFrTxBnhiuRw5LsR6"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PXsTdRp9EoUoLYxk51MuCaQWs7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法幣交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HCqldlcHYoiO4VxzgI0uvHRXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bqrudqmo9oB68oxBJoVuLPTmsUd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-QYOodvHsjomfsMxQk42u92yDsYg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">現貨/合約交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-STxDd5Y8PoJYvpxqKdtudsUFsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PpNCd2U1aoGJm4xrgssupQGOswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Hn7ydXAHvoZVcPxMDd7u3mgpslg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活動</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Bt0GdhlrDo8gyKxkuOVu1LG1suQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JcabdVSsuoGVKGxZ0uiugMm2sde"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-SttvdhsxAoZOUbxYG87u7nprsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-YaUId5xIqocFAGxFGXsua6sKsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些證件完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-X7l8dzZpLoYUnrxLIgIuWUTtsEg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Nf6OdZUX6ohzbKx1ELyu6jDIsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 證件類型：身分證、護照、駕照、居留證等。相關資訊提交後，平台會進行認證審核。更多詳細內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791519719">我可以使用哪些證件完成實名認證</a>》了解。</span></div><div class="ace-line ace-line old-record-id-Vvdmd4MaLoECwixq0cfufzUWsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WUZmdVYpgo6L6WxNtIRueGw2sHd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-QCLJdtAhcoDUxWxEl8ququWGs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LOusdUq0DoaCyPxYI6Just8Cs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a>頁面，根據頁面提示進行操作，完成個人身分認證。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HvmpdslEAoljBzx6NI4ukXtzsFd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-TM0Edw24PopU5mxyfU0uT1bnswf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z7FSdEIzDoPNLExZ25CuH6DHscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-EsYNdA8nHok1oUxk4rcubuemsWz"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看個人身分認證結果</strong></span></h2><div class="ace-line ace-line old-record-id-LfZedrmTloULAkxQiJtu0KVhsBJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DdDxdCNcNoWgcgxbC4NuMnp5sdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您的個人身分認證提交後，MEXC 將會透過電子郵件發送個人身分認證結果。您可以透過註冊 MEXC 帳戶的電子郵箱中查看審核未通過的原因。</span></div><div class="ace-line ace-line old-record-id-JhYPdlyWyoPUc6xBb2ruOW5Os5u"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Cy2fdj0t3ouHkZxjcpJusqPFsgc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133927481mgUKWFs4yo96xN.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-C2y1dR72Moh6imxjTKUu1qrnsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NHQkdB31yoh5t8xn6txumrIssgb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接訪問<a href="https://www.mexc.com/zh-TW/user/id-auth">身分認證</a>頁面，查看個人身分認證結果。</span></div><div class="ace-line ace-line old-record-id-AC1RdqwB9oZSt6xEuZ5uVD3EsSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EHhPdafNKoRebRxSrUEuUyeVsCi"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825165557940qb4kK2tubs8pIh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-D0tUdBTBoof4YJxrKvEuVijaspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-PiUNdHBZIo9RXFx7Sl7ursiNsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身分認證常見失敗常見原因和解決方法</strong></span></h2><div class="ace-line ace-line old-record-id-AGd3d9Zebo4DKyxCw2QuV8qXs4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-HggkdKEkkoZQRyxyfHsuAsdgszd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序號</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TVDWd1yBGoxrDcxGaqyu8yojs8c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常見失敗原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CYwBd2dzFo7ybmxdIOHuK4KSsvc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S32ndIrAMoeB4pxOEDRuEErksOd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-MwxLdLf2WoD7wwxIeF8uNNMHsxe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-QAUXdmqQEoCaNcxGkwHuBMc8s0c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-J5FmddlvooGPrzxsiTxuCmfhsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊無效或不完整，請確保您的全名或人像照片等資訊清晰可見，或提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OiWkdDWaaoEeYQxqjH9uGwW9sD7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片模糊或部分資訊無法識別，導致系統無法驗證。證件屬於 MEXC 平台不支持類型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-MFNidEujBoBlQ3x78okuOEljsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保證件照片清晰可見，尤其是姓名和人像等關鍵資訊，或重新拍攝上傳其他有效證件。</span></div><div class="ace-line ace-line old-record-id-T747d76SEoNKwQxxUh3upm1ksWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 僅支持以下證件類型：<strong>身分證、護照、駕照、居留證。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-O5JxdQoQsohXhHxh54FukKOGsE2"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-ItwEd8ooYohgboxApVnud3V5s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QWEodBn8ko4R6nxdfLiuTICMs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此證件可認證的帳號數量已達上限，請更換其他證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LlR5dbsVsoDxsexsxZVu7NbqsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">該證件已用於多個帳戶，超過平台允許的帳號綁定數量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HOsEdLAIXoM3WUxOzgTu9IMasVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未綁定過其他帳戶的新證件，或使用其他類型的有效證件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XXh7dHGXeoqn7cxHLeZuiIpVscd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-PoNTdmpQ4oLHSFxOv1Iu9SyXspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件過期，請提交其他類型證件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HtUWdXufdoOKjNxFIBIuAcxtsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的證件已過有效期，不再被系統視為有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BZe8dIqtmou1f7x2OTCuMrRUsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請上傳一份在有效期內的證件，確保系統能通過認證。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UGYzdMHFHoVZ0xxMilZu4FRusUb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-P2o8dMIVpoTlPux09LNuRg4HsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍攝屏幕/複印件，請提交證件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-HbTBdTDI1oVnVTxHsCCummWos5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上傳的證件為屏幕截圖或複印件，而非證件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-XctvdnPP6oFmKBxfOlZuThnMsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請確保上傳的是證件原件的清晰照片，不支持屏幕截圖或複印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-P7S1dmvMjoLtjrxUsAXuJMj2sfg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-R6ScdGt6Wor4yfxaemku0i43sPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件資訊顯示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BzI0ddRwFoF9OQx1SWLu3stOsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">證件照片中關鍵資訊（如姓名、證件號碼）未全部顯示，系統無法完整識別。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-M0oRd6imgoqZHlxMlhJuSmYPsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請重新拍攝並上傳完整的證件照片，確保所有必要資訊均可見。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CrCjdTfoRoL1cixarOjuOzfEsAg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-X6SkdBT4EouBaTxNbutuA7LCsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級身分認證與高級身分認證資訊不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Q4Bvd80njosbWsxrJecubZXOsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初級和高級認證中的資訊不符，導致系統驗證失敗。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-CLgOdueyBoqfX2xRCNru6JPdsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核對並確保初級和高級認證中的資訊一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-VYnfdeGYnoxAXSx2isNuItOOswf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-Eksnd7FpBoauXlxqSJgunLWesHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. 為什麼身分認證時無法上傳照片</strong></span></h2><div class="ace-line ace-line old-record-id-QRM5d1fFvo1eFKxzAhxusBhUsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MYGJdrbf2o2xn7xgNdcufljSsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身分認證時出現無法上傳照片或者是提示錯誤資訊的情況，您可以參照以下幾點進行核實：</span></div><div class="ace-line ace-line old-record-id-VqVfd0risox9dNxW4J0uNx6Ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Ipi4duokoowGMKxJibnuRMlJsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）圖片格式必須為：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-MPPpdBeVSork2Sxvditux2YNsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）圖片內存大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-UHNIdTZA1o4eRlxmyspu4iWOscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效證件必須是您本人的身分證、護照、駕照或居留證原件。 </span></div><div class="ace-line ace-line old-record-id-VXcvdwSGEofDX8xGRV3uhV9zsQc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效證件必須是非限制交易國家的公民證件。詳情您可以參考 MEXC <a href="https://www.mexc.com/zh-TW/terms">用戶協議</a>。</span></div><div class="ace-line ace-line old-record-id-RHGXdJvneolNILxYispuhmYas4q"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WqlSdGfLfomMf4xCqr1uIExusac"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申請資訊均符合以上幾點要求，但依舊無法完成實名認證，可能是由於網路連接出現了暫時的問題，建議您按照以下方法重新提交實名認證申請。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZD8QdM17yo3mraxecuruzdcRstd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段時間後再重新提交申請。</span></div></li><li class="ace-line ace-line old-record-id-PmDedlyP5oKtv5xt2pyuB20msHh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理瀏覽器及終端緩存。</span></div></li><li class="ace-line ace-line old-record-id-Jbaode6DvoBoD6xTUm7uZ1FysBc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申請。</span></div></li><li class="ace-line ace-line old-record-id-YTwbdGLlzoewQnxuCkTuy5Xlsve"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他瀏覽器提交申請。</span></div></li><li class="ace-line ace-line old-record-id-XTjLdxvHzodGHgxq8Bkun7Xqsuc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-AyKad3k8joG3P9xqvNMuJOXOsUh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-PGXidRLu8oZaqwx3wuRuV0S3sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在經過排查後，仍無法解決當前遇到的問題，請您將身分認證申請界面錯誤提示的截圖提供給我們的線上客服進行核實。我們將及時處理並優化相關問題，以便更好地為您提供優質的服務。感謝您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XfOQd0iT9ofTCKxxZ6nuZUkjsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-WCardNQIsoMTj3x8QSXuHmUIsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交個人身分認證</strong></span></h2><div class="ace-line ace-line old-record-id-AOmIddfKFoiBaFxholwu5oB2sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DQK7dKLXLoAZ23xEd0Uu7s8LsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根據認證結果的反饋，請您再次準備相關證明文件。準備完成後選擇在網頁端或者 App 再次發起認證即可。詳細教程請參考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MC8ZdDpfAoCP8ExUbW8u6ZZ4sUf"><div><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-LD77dRI5roNcQwxMFuUutgTNsSd"><div><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li></ul><div class="ace-line ace-line old-record-id-P86FdiZyao5OD1x4yjUujgySsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HvhMdriN7o0O2ix4P6tua7fxs8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您嘗試了以上解決方案後仍然無法透過個人身分認證，請您聯絡平台線上客服或<a href="https://www.mexc.com/zh-TW/support/requests">提交工單</a>獲取進一步幫助。MEXC 客服團隊會為您提供更詳細的指導。</span></div><div class="ace-line ace-line old-record-id-CcpydTd7Ao8H4zxne1rueFzss1d"><br></div></div>

<div data-page-id="U6jBdWQ7ToY7MvxJFVauIkoosnd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-X2EIdUTDdoBWU2xDpM3uk8UAs3Y"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 在進行機構認證之前，您需要事先準備好完整的企業資格文件。準備齊全的資料可以幫助您順利完成認證流程，避免因資料不全而中途退出或多次重複提交的情況。以下是 MEXC 機構認證所需的完整文件清單：</span></div><div class="ace-line ace-line old-record-id-NZwqd2nwYokSvvxbMaCuca9rsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Hvw4dnuvYonkEcxOzdTucsXasrf"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-YOJBdyOaxoS7WUxm1IXuguX1sfM"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ctv9d1waIoj5GfxUoTFuMrX2svc"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-XVvRdSNvYocW8fx6w8JuR9pLs8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBkDdC8b5owhHVxoSdeubrZ3sQd"><span style="font-size: 16px;"><strong>董事會決議文件</strong>是機構認證的核心文件之一，用於證明公司已正式授權在 MEXC 平台開設機構帳戶。該文件需要包含董事會對開戶事項的正式決議，並由授權人員簽署。MEXC 平台提供了董事會決議的參考模版，您可以在<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">認證頁面</a></span>點選【參考模版】下載使用，確保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-M8dGd9jPRohgWoxieAuuZPEgsWC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3BZdJICKok58hxaPBZuCaI5sXq"><span style="font-size: 16px;"><strong>公司章程大綱及細則</strong>是另一份重要的治理文件，用於說明公司的基本營運規則、股東權利義務以及公司治理結構。提交時請確保文件為最新版本，並包含所有修訂內容。</span></div><div class="ace-line ace-line old-record-id-SSuGdACzFovT89xp3eJuSbR0sBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IvOtdpCUookEW5xCBxduND8ssMd"><strong>2. 公司註冊證明文件</strong></h2><div class="ace-line ace-line old-record-id-TP8RdfFeAogjUwxMsCCueuFfssb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XEEEdO5hTotXEAxFHJwuXfHwsAf"><span style="font-size: 16px;"><strong>公司註冊證書</strong>是證明公司合法成立的官方文件，通常由公司註冊地的政府機構頒發。提交時需確保證書在有效期限內，且公司名稱、註冊號碼等資訊清晰可辨。</span></div><div class="ace-line ace-line old-record-id-JTjudNDynoDxqxxqOebugTC3sU0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OSo8d2czCoxHv2xWEQtuY1A8spg"><span style="font-size: 16px;"><strong>政府網站公司註冊資訊截圖</strong>是用於核實公司註冊資訊真實性的補充資料。截圖需從官方政府網站獲取，必須包含查詢日期，以證明資訊的時效性。</span></div><div class="ace-line ace-line old-record-id-NfHxdgloco7rhdxumYku7ke0sgh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TYbbdQfcsoOu1FxirHdu0Cc7sUb"><strong>3. 股權及成員資訊文件</strong></h2><div class="ace-line ace-line old-record-id-BWM3d1E9WofJU0xoHZlunYpIsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PxNHdZyE8o9X5cxC3bxuv7wpsZc"><span style="font-size: 16px;"><strong>股東名冊副本</strong>需要包含公司所有現任和前任股東的完整名單，用於了解公司的股權歷史和當前股權分佈。</span></div><div class="ace-line ace-line old-record-id-TaDWdMlhZoopzcxIOl4uzSycs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CE4Td7eIjo8g1qxjhDou3M2NsFe"><span style="font-size: 16px;"><strong>董事名冊副本</strong>則記錄了由股東選舉產生的全部董事名單，包括任職時間和職位資訊。</span></div><div class="ace-line ace-line old-record-id-Xqb2dKcHgo1Q2dxFbVeulFMlszf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OTeedCAoIoBahaxYTofuq21osZb"><span style="font-size: 16px;"><strong>股權結構圖</strong>是展示公司所有權關係的組織架構圖，需要清楚呈現所有最終受益人及其持股比例。MEXC 同樣為股權結構資料提供了參考模版供下載使用。</span></div><div class="ace-line ace-line old-record-id-ZhBndndc4oBbJZxcU9JuG8DIskg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qoi0dhziwo0KJqx98CVumMSLshf"><strong>4. 身分證明文件</strong></h2><div class="ace-line ace-line old-record-id-NgGWdJ4FnotNE3xuQ7FuqITrstf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VueAdvWeioB7DDxP0wrujGdbsdC"><span style="font-size: 16px;">所有關鍵人員的身分證明文件必須為有效護照，需要提供身分證明的人員包括：公司董事、授權代表、對管理或指導實體負有重大責任的個人，以及持股比例達到 25% 及以上的所有最終受益人。</span></div><div class="ace-line ace-line old-record-id-Sv1adHmm3ojg3WxxNByu5TZrsAh"><span style="font-size: 16px;"><br></span></div><div data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RxrBbyLyzoZBuKx2Hj5uVNWrsAc/?mount_node_token=Hvv0dQ0VkoaHKLxECYkuT5Qosle&mount_point=docx_image" data-width="1600" data-height="691" data-lark-image-uri="drivetoken://RxrBbyLyzoZBuKx2Hj5uVNWrsAc" data-lark-image-width="1600" data-lark-image-height="691" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-I7lFd31NNob7jWxfg6JutjRmsjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KLvSdtFUjoiz0NxWEDxuGI2lsog"><strong>5. 文件準備小貼士</strong></h2><div class="ace-line ace-line old-record-id-Gkm8dqCQkoeTDqxQ9sZukACWsOM"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XZMcdETgfo1mbnxqf6Iufm6Xsbe"><span style="font-size: 16px;">在準備上述文件時，請注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-UACad8voeop1fpx22lLuekHVsBc"><span style="font-size: 16px;">1）所有文件需清晰可讀，建議掃描或拍照時確保光線充足、畫面穩定。</span></div><div class="ace-line ace-line old-record-id-PmHjdEbqtogvqpxc4NMuRnd7sYe"><span style="font-size: 16px;">2）非英文文件需要提供經認證的英文翻譯版本。</span></div><div class="ace-line ace-line old-record-id-Qu5cdkRftowHaBxKUZhuxAGHsef"><span style="font-size: 16px;">3）建議將所有文件按類別整理，以便在上傳階段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-XhYfdcaKuoOMEaxCwvquFt1Csdd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LpzxdZEABo3Y8oxTuDCuBAulsWh"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-RFZEdc4T0oT9Zwxg0QcunuP6s2d" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B2iFdSLy8oQ5XvxNe4auyvCCsse" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證常見問題</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-QrgldMWNOofs1TxQDUzuMlsSsLh" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WXICd4SqPo2b0yx8KMOuMe29syc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X3ljdcWGhoPz2mxMgmYu1WrKshb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-ZMmsdxj5toW8ExxOvEyudTVPsOh"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="HgibdH6jLotTcOxFb81u5UEus8g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MBmOdsjFpod7DvxOWfSuluCYsde"><strong>1. MEXC 機構認證在哪裡進行？</strong></h2><div class="ace-line ace-line old-record-id-Bw2ndfLDdoZKoYx7U13u3dWhsRf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNQHdbPf3oWf8KxlcqZu8IWWsOe"><span style="font-size: 16px;">目前 MEXC 機構認證僅支援在網頁端進行操作。MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a> →【個人頭像】 →【身分認證】→【切換至<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">機構認證</a></span>】即可進入機構認證介面。</span></div><div class="ace-line ace-line old-record-id-JpLSdbFIfoWFRVx5VW5u5Mcusyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AaqBdtoISox184xGo1juUb92sTb"><span style="font-size: 16px;">*BTN-<strong>前往機構認證</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a></span>*</span></div><div class="ace-line ace-line old-record-id-UBvDdcVOOoEzqmxSsQQuaRRLsUe"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c88f1961-498f-4e90-ba91-db24b9fd0694","height":775,"width":1600,"currHeight":775,"currWidth":1600,"natrualHeight":775,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwYAb8EwKoYAQExvanWumERmsXV%2F%3Fpreview_type%3D16","file_token":"YwYAb8EwKoYAQExvanWumERmsXV","image_type":"image/png","size":325918,"comments":[]}]}" class="image-uploaded gallery old-record-id-TnwFd5twwoQJImxiEqfuZvigsHd" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104715906UfxuzDJy4zCSpE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVG53RmQ1dHd3b1FKSW14aUVxZnVadmlnc0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd1lBYjhFd0tvWUFRRXh2YW5XdW1FUm1zWFYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwYAb8EwKoYAQExvanWumERmsXV/?mount_node_token=TnwFd5twwoQJImxiEqfuZvigsHd&mount_point=docx_image" data-width="1600" data-height="775" data-lark-image-uri="drivetoken://YwYAb8EwKoYAQExvanWumERmsXV" data-lark-image-width="1600" data-lark-image-height="775" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BSWoduNFSolI5txtiy4uKERPsle"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-St8kdTG1DougKtx8OCIuRWkOsBg"><strong>2. 機構認證的具體流程是什麼？</strong></h2><div class="ace-line ace-line old-record-id-QuoSdWqb1oDzxmxfkz2uBYmoswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LV4Hdz8xVoFHXuxDFGpuGjvTssf"><span style="font-size: 16px;">MEXC 機構認證流程分為四個主要步驟：</span></div><div class="ace-line ace-line old-record-id-TqMOdRk2koy4aPx1L6kuGrlcsOb"><span style="font-size: 16px;">1）填寫機構資訊，包括公司基本資料、註冊地址及主營業務地址等。</span></div><div class="ace-line ace-line old-record-id-HRwvdE7JFoUstEx7ZgUuqwAXsSg"><span style="font-size: 16px;">2）填寫會員資訊，包括公司授權人、對管理或指導實體負有重大責任的個人以及最終受益人的詳細資料。</span></div><div class="ace-line ace-line old-record-id-Tq7ddLxHQopHcAx1owUuZvVNsbg"><span style="font-size: 16px;">3）上傳準備好的全部證明文件。</span></div><div class="ace-line ace-line old-record-id-L1LhdASFHoO9aUxxbeuuNbe1srg"><span style="font-size: 16px;">4）閱讀並同意聲明後提交申請，等待審核。</span></div><div class="ace-line ace-line old-record-id-NqSrdWm40onn1zxi8eAusaDasy0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IgnEdiFujou7bQx7OHZuKXggsDg"><span style="font-size: 16px;">您可以閱讀《<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成機構認證</a></span>》進行了解。</span></div><div class="ace-line ace-line old-record-id-CBr8dzNoZomw6gx8WBPuSVCDsAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-R1BtdciF2oMLaSx8BQFuMJxAswb"><strong>3. 機構認證需要多久才能完成審核？</strong></h2><div class="ace-line ace-line old-record-id-OiaCdRuDIo1JhAxnaNjuZegJs0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B44GdpxuQoXIZPxbwZ9uZPZ5sob"><span style="font-size: 16px;">提交機構認證申請後，您將進入【入駐審核】階段，審核時間會因提交資料的完整性和準確性而有所不同。MEXC 建議您耐心等待，同時確保預留的聯絡方式暢通，以便審核人員在需要時能夠及時與您溝通。</span></div><div class="ace-line ace-line old-record-id-NpxLdoMfxoZx7Bx1LO5ukaD1sHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BiwgdP5jhoH42ixSDN5uBNKqsjg"><strong>4. 完成機構認證後有什麼好處？</strong></h2><div class="ace-line ace-line old-record-id-R7NAdQDmkofsTZxadMGuO3U6svf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcsJdOj8yoAGBYxpbEUudUXosVb"><span style="font-size: 16px;">成功完成 MEXC 機構認證後，您的帳戶將享有以下權益：24 小時提幣限額可提升至 400<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT"> 比特幣</a>，獲得更高等級的帳戶安全保障，同時也能享有更多專屬機構帳戶權益和服務。</span></div><div class="ace-line ace-line old-record-id-Fflnd7ehGoMM3UxoCPFuWR5lsfg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EoKgdfezooJrPfxBWQpuMQcxsqh"><span style="font-size: 16px;">*BTN-<strong>購買BTC</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a></span>*</span></div><div class="ace-line ace-line old-record-id-DucydOU7WoIsROxVXDvufnE0sKP"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YW3kdf0daov5cQxMZqjuSZX4s0g"><strong>5. 董事會決議和股權結構文件沒有固定格式怎麼辦？</strong></h2><div class="ace-line ace-line old-record-id-AQeKdIv2GoFFjIx702TuMhbfspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MRtxdtjqioufghx3xq6uvmBSsSh"><span style="font-size: 16px;">MEXC 平台貼心地為用戶提供了董事會決議文件和股權結構資料的參考模版。您可以在機構認證介面點選【參考模版】按鈕進行下載，並依照模版格式準備對應文件，確保提交的資料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-PcBnd4muZooacnxbIpeu8tI2scf"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6adf8f52-20fb-486c-a531-4a6b212c84f3","height":784,"width":1600,"currHeight":784,"currWidth":1600,"natrualHeight":784,"natrualWidth":1600,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQvbpbw57moZ1U9xdU3YutMD8sJL%2F%3Fpreview_type%3D16","file_token":"Qvbpbw57moZ1U9xdU3YutMD8sJL","image_type":"image/png","size":292358,"comments":[]}]}" class="image-uploaded gallery old-record-id-ILGkdFmAUo6fWExTKEgucNWjsWb" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260330104716336r188ar7E1XiWCA.png" data-single-block="true" data-snapshot="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" 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old-record-id-UUxyd8Va7o4PQaxFU6AuYTrdsAg"><strong>6. 身分證明文件可以使用身分證嗎？</strong></h2><div class="ace-line ace-line old-record-id-VdY6dZ5P4oz1xvxvPSmuPDtmsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EMq5dplXnoV9QwxARQeuY95Us1e"><span style="font-size: 16px;">根據 MEXC 的要求，董事、授權代表、管理層人員以及佔比達 25% 的最終受益人的身份證明文件僅接受有效護照。其他類型的身分證件（如身分證、駕照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-I7rvdkphUo4G6bxWC92ud5yUsLa"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NQAXdf1IooUawfxP9u4uGGdBsYe"><strong>7. 如果資料不全可以先提交部分內容嗎？</strong></h2><div class="ace-line ace-line old-record-id-DbmtdZmc9oF8C3x59RxucR6fsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AOO6dhngqoxDUOxwldUut7KGsbr"><span style="font-size: 16px;">MEXC 建議您在準備所有資料後再開始認證流程。資料不全可能導致您在認證過程中無法順利填寫資訊，需要中途多次退出重新準備，這會影響認證效率。因此，請務必檢查文件清單，確認所有資料準備完畢後再點選【<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">開始認證</a></span>】。</span></div><div class="ace-line ace-line old-record-id-WH85dsALMoJYhYxYwLsu2Hbnsoc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JI9Gda9rqoOfnYxUg1puh43Ms8g"><strong>8. 機構認證與個人認證有什麼不同？</strong></h2><div class="ace-line ace-line old-record-id-H2JFdPlNAoteM7xgUxMumU5xs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IiandjeBqoFGnXxfdv9uvYn3sxc"><span style="font-size: 16px;">個人認證適用於以個人身分進行交易的用戶，分為初級認證和高級認證兩個級別；而機構認證則專門面向企業、基金、信託等機構實體，需要提交更為詳盡的公司治理和股權資訊文件。機構認證完成後可獲得更高的提幣額度和更多專屬服務。</span></div><div class="ace-line ace-line old-record-id-K2RNdtCNwoD008xyDYruraDNsjh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RflodquyYo0HFzxABFEuePBMs4U"><strong>9. 認證過程中遇到問題如何獲得協助？</strong></h2><div class="ace-line ace-line old-record-id-Iqo5dDo0poRiubxvrX6uwfjosTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q5vsduXuxo40E2x17y8utoHRssg"><span style="font-size: 16px;">如果您在機構認證過程中遇到任何問題，可以通過 MEXC<a data-lark-is-custom="true" href="https://www.mexc.com/"> 官網</a>的<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">幫助中心</a></span>查閱相關文檔，或聯絡 MEXC 客服團隊以取得專業支援。確保您提供的聯絡資訊準確無誤，以便及時接收審核通知和回饋資訊。</span></div><div class="ace-line ace-line old-record-id-FCtIdMmC4oLM4AxydGDuE1knsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K4QVdjtcBooD5YxWhowuLavJsPf"><span style="font-size: 16px;">如果您正在考慮為企業開設機構帳戶，建議提前按照清單準備好所有文件，這將大大提高您的認證效率，幫助您更快地享受機構帳戶的專屬權益。</span></div><div class="ace-line ace-line old-record-id-D1rUdNFICoUKkVxZ4GGuMPxTsgg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DamUdPCZ5osSkOxJsvDueegBssb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-I44sdnjSKoESpExXNDruCu2gsHd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成機構認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VeiRdNJTHok3wexBDqKu4u3Gskf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400" data-lark-is-custom="true" style="font-size: 16px;">MEXC 機構認證需要準備哪些文件</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-MB6WdfoFfou7PyxvvEWuJN3nsMf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z5eGdKfowofYmuxKFdGuuZkOstF" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-LY3VdhbFto5veWxNr2PuGAn2skd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CF9LdmVnGo7o6XxUEGEu50yusuf"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="UTfSdHAozoRve4xCFuTuJgXoslg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-ApAed0l0Mo8fdwxIL9ruU7FOscc"><strong>1. 什麼是身分認證？</strong></h2><div class="ace-line ace-line old-record-id-ObNdd5rVIoZApnxxJtfuGUaLsKh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WjHldmyY9ogVvZx5MajuwQy8sjf"><span style="font-size: 16px;">身分認證 (KYC, Know Your Customer) 即充分了解您的客戶，完成身分認證有助於保護您的帳號和資產安全，能夠有效避免部分詐欺、腐敗、反洗錢等風險；當您意外遺失帳號密碼/安全項時，身分認證資訊也有助於您快速恢復帳號。</span></div><div class="ace-line ace-line old-record-id-U0fndJcLfokHTcxIJmTuikDisJg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XqQLdPUPVoTkCUxokDRutxuhs0e"><strong>2. 為什麼要進行身分認證？</strong></h2><div class="ace-line ace-line old-record-id-GfqHdkRIKoDp35x76uFuzmoPsXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IUIEdRNPfozyVkxJaLPu9wdwsTP"><span style="font-size: 16px;">用戶必須完成身分認證，方可存取 MEXC 提供的相關產品和服務。完成身分認證將為您帶來更流暢、更安全的交易體驗：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KXr8dJ2LCoYkijxAv7juSO5DsEG" data-list="bullet"><div><span style="font-size: 16px;">提升帳戶與資產安全等級</span></div></li><li class="ace-line ace-line old-record-id-MVQmdZ7kLoeXmwxRCxFub0VXsOh" data-list="bullet"><div><span style="font-size: 16px;">存取核心交易功能</span></div></li><li class="ace-line ace-line old-record-id-Uo2QdqclJo5orExJ5Mwu65L1sQd" data-list="bullet"><div><span style="font-size: 16px;">參與平台活動與優惠推廣</span></div></li></ul><div class="ace-line ace-line old-record-id-I4CBdKY7momu7OxcYb8uKC3asiK"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LLQldylkZovI4Dx1WJIuLUansre"><strong>3. 身分認證有哪些分類？</strong></h2><div class="ace-line ace-line old-record-id-NKeedFt4coRpo3xEkF2uoMPRsHb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="225;121;290;184" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="225"><col width="121"><col width="290"><col width="184"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FDvNdkRRUonUumxOtFRugRvDsbg"><strong style="font-size: 16px;">分類</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TD07dSBghojY2uxQVjIuUlfSsTg"><strong style="font-size: 16px;">等級</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-J1UddUEVUonCZDxeSe0uHbHDsQb"><strong style="font-size: 16px;">所需資料</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RxardrMDeoQeQhxc7sAuQA6asbe"><strong style="font-size: 16px;">認證方式</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="2" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VxysdsYLwoPQgfxGIN2uSoQesCf"><span style="font-size: 16px;">個人認證</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-XvSkdjPY8oK3BaxM4miuQSPrszc"><span style="font-size: 16px;">(支援身分證/駕照/護照/居留證)</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-R28pd1FeqopJB9xUXhauK0J5snh"><span style="font-size: 16px;">初級身分認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Rf1Ods8lloNARIxyvXEujFD4sad"><span style="font-size: 16px;">手動選擇：國籍、證件類型</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Kanfdbgf9o4NoSxcHEvueQnosjc"><span style="font-size: 16px;">拍攝/上傳證件照片</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kk7edTlGvomziVxi4AIuy4pGsWg"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KECtdbK90oQyl1xF4ziuHuGxspe"><span style="font-size: 16px;">高級身分認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-TuMHdmW1noxKZExWgAkuzYjYsCd"><span style="font-size: 16px;">手動選擇：國籍、證件類型</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Q6X6ddCJ9osW85xX2uvu2WhKsFg"><span style="font-size: 16px;">拍攝/上傳證件照片並完成人臉識別</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BjDNdK9Hxod8RkxN8xNu905usig"><span style="font-size: 16px;">Web、App</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PJvodehHjoFspdxQ40QufISxscb"><span style="font-size: 16px;">補充認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sq9YdWxahoYiBGxdbrFuNbSQsId"><span style="font-size: 16px;">地址認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-GGEzdJZDMofcVHxaFoku2wDCs1e"><span style="font-size: 16px;">提供用戶當前居住地址的有效證明文件（3 個月内）</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kn1OdJMZsojGswxU4huunfGTsgh"><span style="font-size: 16px;">僅 Web</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IlLKdYf3boubyRxa6WsucuTLsqb"><span style="font-size: 16px;">機構認證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OEnUdhpoAolXh7xFxwzuE3C7src"><span style="font-size: 16px;">-</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XJYtdBEbtoRWCJx5vafu9LV3sCg"><span style="font-size: 16px;">提交企業相關資訊（企業經營相關資訊及董事會相關授權文件）</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CmhHdOqjhoNkhgxVP5Ku3v5QsEb"><span style="font-size: 16px;">僅 Web</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-YvjLdKuSnobGRmxwiUlu426Is3c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HCW1dxgy8obwvOxKnxruDWw7sod"><strong>4. 哪些用戶可以進行身分認證（KYC）？</strong></h2><div class="ace-line ace-line old-record-id-Vvj8dlzbNo7UExx4do7u9PCGsKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Cushd5DdloJeGKxn03cu2pECsXe"><span style="font-size: 16px;">非 MEXC 限制國家且頁面存在國家選項的用戶均可提交身分認證，限制國家/地區請參考<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用戶</a>協議。如您在身分認證過程中遇到任何問題，請隨時聯絡線上客服，或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>以獲取專業的協助。我們的客服團隊將竭誠為您提供詳盡的協助與支援。</span></div><div class="ace-line ace-line old-record-id-KG4IdDKeDoa7zcxArz4u101CsOe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P2KEdPgcvo9baaxeDvhuIkNvs0f"><strong style="font-size: 16px;">推薦閱讀：</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PpJ9dMvPnovay5x9bHuuxJoGsng" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-EJGddvuNmoMEYpxzDmiuDCB4s4f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JRyyd4209oX5h8xnfjTuc9rhsSg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-ATdtdUxV1odc8ixM9EOuT64Zswf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-QENmdNZJxoEytFxjR18uRVBnsTf"><span style="font-size: 16px;"><br></span></div></div>