Alaska’s Largest City Selects Tyler Technologies to Modernize Resident Payment Experience

Tyler Technologies, Inc announced the Municipality of Anchorage, Alaska, has selected Tyler’s enterprise Payments platform to streamline and manage the entire payments life cycle, from billing to presentment, revenue collection, fund settlement, financial reconciliation, and reporting.

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The cloud-based platform will enable Anchorage to centralize revenue collection operations, improve financial visibility, and deliver a modern, user-friendly payment experience for residents and businesses.

“We are committed to enhancing the way residents interact with our services while improving efficiency across the municipality,” said Lance Wilbur, chief fiscal officer, Municipality of Anchorage. “Expanding our relationship with Tyler to include enterprise Payments allows us to offer a more convenient, accessible, and seamless payment experience for our community.”

With Tyler’s Payments solution, Anchorage will provide residents with flexible, secure payment options, self-service capabilities, and real-time account updates, while equipping staff with tools to increase accuracy, transparency, and operational efficiency.

Key benefits of the solution include:

• Multiple convenient payment channels, including online, mobile, and in-person
• Real-time payment processing and resident account updates
• Enhanced security and compliance through a trusted, scalable platform
• Streamlined financial reconciliation and comprehensive reporting capabilities

Anchorage currently uses Tyler’s Enterprise Assessment & Tax, Property Access, and SmartFile solutions. Officially incorporated in 1920, the Municipality of Anchorage is Alaska’s largest city and home to nearly 40% of the state’s population. The municipality remains focused on modernizing operations and delivering high-quality services to its diverse community.

“After successfully using Tyler’s products for more than eight years, expanding Anchorage’s use of Tyler solutions enhances how residents interact with government,” said Ryan O’Connor, chief transactions officer. “By implementing enterprise Payments, Anchorage will gain greater control and visibility over its revenue processes while delivering a modern, frictionless payment experience for its residents.”

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